Technical Support Analyst

MKS Instruments seeks an IT Support Analyst to partner with IT infrastructure teams and support our global end user base. You will report to the Senior IT Manager of Field Services Americas and respond to requests within SLAs, troubleshoot, document, and resolve issues across end-user devices and related infrastructure. You will train customers on IT processes, maintain local asset inventory, act as “Smart Hands” for IT tasks, and travel up to 10% between local and regional buildings in #J-18808-Ljbffr