Receptionist/Front Office Assistant-Insurance Agency

Job Description

Job Description

Pasquinelli Insurance Agency is a independent insurance agency in Gibsonia, Pa serving personal lines and commercial clients. We're hiring a receptionist to be the first voice and face our clients encounter. This is a good fit for someone organized and personable who wants steady office work with room to grow into a licensed role if they're interested.

What you'll do

• Answer and route incoming calls; take accurate messages and follow up on requests
• Greet walk-in clients and help with payments, ID cards, and basic policy questions
• Schedule appointments and manage the producers' calendars
• Enter and update client information in our agency management system
• Process incoming mail, scan and file documents, and keep client records current
• Request documents from carriers and clients (declarations pages, driver's licenses, loss runs)
• Keep the front office tidy and stocked

What we're looking for

• 1+ years in a receptionist, front desk, or customer service role
• Clear, friendly phone manner and strong written communication
• Comfortable with Microsoft Office/Google Workspace and quick to learn new software
• Able to juggle interruptions without losing track of details
• High school diploma or equivalent

Compensation and schedule

• $17-$20 per hour, depending on experience
• Monday–Friday, 9:00am–5:00pm
• PTO / paid holidays / 401(k) / licensing paid for