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Receptionist/Front Office Assistant-Insurance Agency

$17 - $20 per hour

Pasquinelli Inc

Job Description

Job Description

Pasquinelli Insurance Agency is a independent insurance agency in Gibsonia, Pa serving personal lines and commercial clients. We're hiring a receptionist to be the first voice and face our clients encounter. This is a good fit for someone organized and personable who wants steady office work with room to grow into a licensed role if they're interested.

What you'll do

  • Answer and route incoming calls; take accurate messages and follow up on requests
  • Greet walk-in clients and help with payments, ID cards, and basic policy questions
  • Schedule appointments and manage the producers' calendars
  • Enter and update client information in our agency management system
  • Process incoming mail, scan and file documents, and keep client records current
  • Request documents from carriers and clients (declarations pages, driver's licenses, loss runs)
  • Keep the front office tidy and stocked

What we're looking for

  • 1+ years in a receptionist, front desk, or customer service role
  • Clear, friendly phone manner and strong written communication
  • Comfortable with Microsoft Office/Google Workspace and quick to learn new software
  • Able to juggle interruptions without losing track of details
  • High school diploma or equivalent

Compensation and schedule

  • $17-$20 per hour, depending on experience
  • Monday–Friday, 9:00am–5:00pm
  • PTO / paid holidays / 401(k) / licensing paid for
Vacancy posted 16 days ago
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