FINANCIAL COUNSELOR

Cedar Hill Regional Medical Center The first new full‑service hospital in Washington, DC in more than 20 years, integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC’s), The George Washington University Hospital, and our Urgent Care Center in Ward 8. This integrated delivery system is a robust network of care for all District residents, but more importantly, it ensures that residents of Wards 7 and 8 have access to high quality care in their community. This full‑service hospital includes 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, a 500‑car garage, and a helipad for emergency transport. Position: Financial Counselor – Patient Access (Full‑Time) We are seeking an experienced Financial Counselor – Patient Access (Full‑Time). The ideal candidate will be responsible for the in‑depth and detailed evaluation of patient financial history for both uninsured and under‑insured patients (inpatient and outpatient), for the purposes of determining eligibility for State and Federally funded financial assistance programs. Responsible for ensuring insurance authorization for patient services has been obtained/verified, establishing working relationships with all departments of CHRMC and contractors, conducting timely follow‑up/monitoring of accounts to ensure time frames are maintained according to statute. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups. Qualifications Associate degree or Certified Healthcare Access Associate (CHAA) certification 5 years of current experience in a hospital registration, business office and/or case management as related to insurance Skills Knowledge of medical terminology Strong communication skills, both verbal and written Demonstrates sound judgment and critical thinking skills Strong organizational and problem‑solving skills and PC and spreadsheet proficiency Strong Service Excellence skills Works well in a stressful environment Ability to complete multiple tasks simultaneously and work under pressure Effective communication skills, both verbal and written Effective interpersonal skills Ability to maintain confidentiality Ability to adapt to multiple and changing priorities Benefits Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Recruitment Scams Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters. #J-18808-Ljbffr Cedar Hill Regional Medical Center