Contact Center Data Analyst: AI Forecasting & Dashboards
Suncoast Credit Union
Suncoast Credit Union is seeking a Contact Center Data Analyst to drive data-backed operational excellence. You will partner with WFM and leadership to uncover automation opportunities, build centralized analytics, and create dashboards that reveal trends and risks for action. The role emphasizes data governance, cross-functional collaboration, and leveraging AI to improve forecasting, scheduling, and overall contact-center performance while advancing member experience. #J-18808-Ljbffr Suncoast Credit Union
Vacancy posted 4 days ago
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