District Manager

Job Description

Job Description

About Tierra Encantada

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. We are currently in four states and expanding to several new states a year.

At Tierra Encantada, our values fuel everything we do. We are passionate about nurturing children's growth and creating intentional learning environments that inspire curiosity and development. We celebrate the richness of diversity, embracing the unique perspectives it brings to our community. Guided by optimism, we are driven by a shared vision for a brighter future for every child, family, and team member we serve. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time.

Position Overview

Tierra Encantada is hiring for a District Manager based out of the greater Minneapolis/St. Paul area. This position will be responsible for overseeing the day-to-day operations, performance, and compliance of corporate centers within their district. This role will ensure that each center operates smoothly, meets company standards, and achieves financial and operational targets. The ideal candidate will have a strong background in multi-site management, a passion for early childhood education, and the ability to lead and mentor center directors. Bilingual Spanish is preferred. This position will report to our Director of Field Operations

Key Responsibilities

Operational Oversight

• Oversee the operations of multiple centers within the district, ensuring each location adheres to company policies, procedures, and quality standards.
• Monitor key performance indicators (KPIs) for each center, including enrollment, revenue, staffing, customer satisfaction, and expenses.
• Conduct regular site visits to ensure that centers are well-maintained, compliant with licensing requirements, and operating efficiently.

Enrollment Growth and Financial Efficiency

• Drive enrollment initiatives by supporting center directors in executing marketing, community outreach, and family engagement strategies to reach and maintain target enrollment levels.
• Analyze staffing needs and optimize scheduling to balance labor costs with enrollment demands, ensuring resources are managed efficiently.
• Collaborate with center directors to manage hiring, transitions, and onboarding of staff to maintain continuity of care and foster family satisfaction.

Leadership and Team Development

• Provide leadership, coaching, and support to center directors, helping them develop management skills and achieve center goals in alignment with company values.
• Lead recruitment, training, and development of center directors and district staff, ensuring that each team member embodies the company's values and mission.
• Foster a positive and collaborative team culture, encouraging development of talent based on the company's core values, mission, and strategic goals.

Financial Management

• Develop and manage budgets for each center within the district, ensuring financial and enrollment targets are met.
• Analyze financial reports and work with center directors to implement strategies for improving profitability, controlling costs, and enhancing operational efficiency.
• Review and approve expense reports, purchase orders, and other financial documents for the district.

Quality Assurance and Compliance

• Lead by example to cultivate a district-wide commitment to compliance, safety, and accountability. Ensure that all staff prioritize health and safety standards, adhere to regulatory requirements, and engage in proactive practices to create a secure, welcoming environment for children and families.
• Ensure all centers comply with local, state, and federal regulations, as well as company policies related to health, safety, and licensing.
• Oversee the implementation of the company's curriculum and educational programs, ensuring consistency and quality across all centers.
• Address operational or compliance issues promptly, working with center directors to develop and execute corrective action plans.

Customer and Community Engagement

• Serve as a representative of the company within the district, building positive relationships with parents, community partners, and local organizations.
• Support center directors in implementing marketing and community outreach initiatives to drive enrollment and increase brand awareness.
• Address parent concerns and feedback in a timely and professional manner, ensuring a high level of customer satisfaction.

Strategic Planning and Growth

• Work closely with the COO to develop and execute strategic plans for the district, focusing on growth, operational excellence, and customer satisfaction.
• Identify opportunities for new center openings within the district and assist in the planning and execution of new site launches.
• Participate in company-wide initiatives and projects aimed at improving overall operations and performance.

Position Requirements

• Bachelor's degree in Business Administration, Education, or a related field is preferred, but we would also accept four years of relevant experience in lieu of a degree.
• 2 or more years of experience in multi-site management, preferably within the early childhood education or related industry.
• Proven track record of successfully managing and improving the performance of multiple locations.
• Strong leadership and team-building skills, with experience in mentoring and developing managers.
• Excellent communication, problem-solving, and decision-making abilities.
• Knowledge of early childhood education best practices and regulatory requirements.
• Ability to travel frequently within the district to visit centers and attend meetings.
• Bilingual in English and Spanish is preferred.

Pay and Schedule

This is a full time, exempt position with a typical schedule of Monday through Friday between 8am and 5pm.

This role is mainly on site, with the expectation that District Managers will be on site at their centers 4 days a week, and have 1 day per week to work from home.

The starting salary range for this position is $75,000 to $95,000 annually depending on qualifications, education, and experience.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance