Loss Prevention Officer | Overnight

39 Beach Lagoon Rd, Fernandina Beach, FL 32034, USA Job Description Omni Amelia Island Resort & Spa offers guests 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world‑class golf, dining, family‑friendly activities and a full‑service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands‑on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit. Overview The Overnight Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, enforces the policies and procedures of the hotel, and records tasks in writing. Prepare incident and accident reports accurately in the format specified by the Director of Loss Prevention. Responsibilities Observe and report on all assignments. Able to keep accurate records and communicate using radio equipment. Record and report any unsafe conditions while patrolling hotel property. Ensure protection and preservation of hotel, guest, and employee property. Maintain professional attitude and appearance. Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. Initiate and follow up on all investigations of crimes committed against property and persons. Assist sick/injured guests or associates, ensuring all documentation, reporting and witness statements are completed in a timely manner. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow‑up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic duties including camera monitoring, shift activity log, codebook and employee/guest interactions. Monitor and distribute visitor and vendor access to the property by issuing visitor badges. Perform frequent bag checks for associates leaving the property. Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. Maintain confidentiality when dealing with sensitive guest or associate issues. Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Other duties as assigned. Qualifications Previous experience as a Loss Prevention Officer is strongly preferred. Must be able to stand and walk for entire shift. Must be able to communicate effectively by telephone, email, radio and reporting. Must have basic computer knowledge. Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. First Aid/CPR Certification is preferred. Must be able to stand & walk for up to 4 hours in length. Must be able to bend, stoop, squat and stretch for daily tasks. Must be able to lift items weighing in excess of 15 lbs. routinely. Must be able to push and pull carts and equipment weighing up to 250 lbs. Must be able to exert well‑paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to remain calm and professional during stressful situations. Must be able to work overnight shifts, weekends and holidays. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to operate office equipment such as computers, printers, 10‑key adding machine, electric typewriter, multi‑line touch‑tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Equal Employment Opportunity Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: ... Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr Omni Hotels & Resorts