14/69 Supercenter Sales Support/Receptionist

Job Description

Job Description

Description:

Functions: Receives cash from customers and employees in payment for goods or services and records the amount received in an accurate manner. Employee is often the customer’s last contact with the dealership. Therefore, she/he must represent the dealership in a friendly, professional manner.

Relationships: Reports to Vice President of Outside Dealership Operations

Responsibilities and Authority:

• Assist retail customers and dealers via phone and in person.
• Schedule and book retail customers and dealer appointments.
• Communicate with dealers to obtain purchase orders.
• Receive cash, checks and credit card payments from customers and record the amount received.
• Responsible for data entry i.e. invoicing/billing of all retail and dealer sales using the dealer system.
• Operate cash register.
• Compute or recompute the customer’s bill using the dealership’s computer system.
• Make change, cash checks, operate credit card machine and issue receipts to customers.
• Ascertain and record totals shown on cash register tape and verify against cash on hand.
• Work with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
• Explain and quote pricing of services and products offered.
• Refer customers who have additional questions to the service advisor or other appropriate individual.
• Balance daily cash drawer at the end of each day.
• Settle batch for credit card machine at the end of each day.
• Maintain a clean and professional appearance.
• Any other tasks deemed necessary by Management.

Qualifications:

Able to read and comprehend instructions and information. One year of experience operating a cash register. Computer skills desired. Able to work well with customers. Professional appearance. Valid driver's license and a good driving record.

Working Conditions:

The cashier works at a desk for the entire shift. Will work with cash register, computer, and adding machine. Will have continual contact with the public. Will be exposed to noise, heat, cold, dust and fumes. Will stand 6-8 hours per shift. Will stoop, kneel, crouch, lift up to 15 lbs. push and pull.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER