Legal Operations Manager

THE POSITION

Our roster has an opening with your name on it

THE POSITION

Our roster has an opening with your name on it
This role is a key member of FanDuel’s dynamic Legal Operations team, which supports process improvement, operational excellence, and innovation across the Legal and Compliance organization. The ideal candidate brings deep expertise in outside counsel management, the Brightflag eBilling platform, and matter management, combined with the strategic vision to lead and continuously enhance our outside counsel management program.
As a critical cross-functional partner, this role collaborates closely with outside counsel, Finance, Accounting, Procurement, and Legal leadership, requiring exceptional stakeholder management, negotiation, and relationship-building skills. The Manager will lead the active management of outside counsel performance and spend, including rate benchmarking, law firm evaluation metrics, and budgeting and forecasting.
A strong foundation in data analysis is essential to identify trends, uncover savings opportunities, and translate insights into actionable recommendations. Experience within the internet, technology, or media industries, or with clients in those sectors, is highly desirable. Above all, success in this role requires superior analytical, strategic, and communication skills, a collaborative mindset, and a strong work ethic. The Manager will play a pivotal role in setting and driving strategic initiatives, ensuring compliance, and fostering a culture of partnership and continuous improvement within the Legal organization and across FanDuel.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

Everyone on our team has a part to play

• Drive forward the execution of outside counsel management strategy, aligning on billing guidelines, rate structures and performance metrics
• Shape and evolve the development of the 1-3 year strategy for outside counsel management and operational transformation within Legal Operations
• Participate in and project manage the strategic planning and budgeting processes for outside counsel spend, driving accountability and alignment with corporate financial goals.
• Partner with stakeholders to support firm relationship governance, promoting best practices, cost transparency and partnership value.
• Conduct spend benchmarking and market analysis to inform rate negotiations and educate our matter leads.
• Oversee reporting and analytics within Brightflag to deliver actionable spend insights and business intelligence to Legal leadership.
• Manage invoice review, approval workflows, accruals, and budgeting processes to ensure compliance with billing guidelines and financial accuracy.
• Collaborate with IT, Finance, Procurement and Accounts Payable stakeholders to enhance system capabilities and data integrity.
• Proactively engage with the legal operations community, industry forums and vendor networks to identify emerging best practices and translate external insights into improvements across FanDuel's Legal Operations function
• Assist with vendor management and support the vendor negotiation process.
• Contribute to and project manage legal projects, ensuring timely and successful completion.
• Develop project plans, timelines, and deliverables, and track progress against goals.
• Support senior leaders to develop and implement the legal department’s strategic plan.
• Provide insights and recommendations to improve legal processes and support business objectives.
• Foster a culture of continuous improvement, collaboration, and professional growth.
• Operate with a strong bias for action, proactively identifying opportunities, driving initiatives forward independently, and exercising sound judgement on when to elevate or seek alignment.
• Build trusted relationships across the Legal and Compliance organization, influencing lawyers and business stakeholders to adopt best practices and program improvements.
• Document processes, develop workflow diagrams and create clear visual artefacts to support operational improvements and stakeholder understanding.
• Apply a strong commercial and financial understanding of legal services delivery, billing models and spend management to optimize value from outside counsel relationships.

THE STATS

What we're looking for in our next teammate

• 6+ years of experience in Legal Operations, Finance, or related roles, with deep expertise in outside counsel management and eBilling.
• 3-4 years of in depth Brightflag experience at a minimum (system administrati