ASSISTANT MERCHANDISER

Assistant Merchandiser

Assistant Merchandiser supports the daily operations of the Golf Shop while assisting with the execution of the Club's merchandising strategy and retail operations. This role helps maintain a premium, Member-focused retail experience that reflects the luxury standards of The TwinEagles Club.

Working closely with the Director of Golf, Merchandise Manager, and Golf Professional staff, this position plays an important role in managing the golf shop environment, assisting with inventory management, supporting merchandising initiatives, and ensuring exceptional service at the golf shop counter.

This position requires strong organizational skills, attention to detail, retail awareness, and a commitment to hospitality and service excellence.

Overall criteria for performance evaluation include appearance, attitude, service level, product knowledge, professionalism, and accommodation of members and guests.

General responsibilities include engaging members and their guests, maintaining a clean and organized golf shop, following policies and procedures, responding to member concerns, maintaining accurate records, and communicating effectively.

Specific responsibilities include managing golf shop counter operations, processing tee time reservations, assisting with retail and merchandising support, managing inventory, supporting golf shop operations, providing member service and sales, and supporting team training.

Communication skills are essential for clear, professional, and courteous interactions with members, guests, and employees. Effective collaboration with golf operations staff, merchandise leadership, and vendors is necessary for seamless retail and golf shop operations.

Reasoning ability is required for strong organizational and problem-solving abilities, prioritizing multiple responsibilities, and supporting both retail operations and daily golf shop activity.

Physical demands include standing for extended periods, lifting and moving merchandise, bending, stooping, and reaching, and working in varying conditions typical of a private club environment.

The work environment is typical of a private country club with high expectations for hospitality, professionalism, and service excellence, requiring collaboration with multiple departments and maintaining composure during busy periods, tournaments, and member events.