Property Manager & Family Assistant - UHNW Family

Property Manager & Family Assistant – UHNW Family

Location: NYC

Compensation: $110,000–$150,000 + stipend for health benefits + PTO/sick time

Schedule: Flexible and variable, requiring a high degree of availability and responsiveness

Schedule & Work Environment

This is a hybrid position with the family's NYC penthouse serving as the primary work location. The schedule will vary based on the family's travel, personal commitments, and privacy preferences. At times, the candidate may work remotely when the principals prefer it

Key Responsibilities

Property & Household Management

• Oversee the day-to-day operations and maintenance of the family's primary NYC residence, an additional NYC rental apartment, and their upstate home (liaising/coordinating with the staff onsite)
• Coordinate with housekeepers, gardeners, caretakers to ensure all properties are maintained to the highest standards.
• Liaise with vendors, contractors, and service providers to address household needs, schedule maintenance, and resolve issues promptly.
• Conduct periodic visits to the home upstate, approximately quarterly or as needed, to oversee the home and address any operational concerns.
• Coordinate with the family's overseas property caretaker and local staff as needed, serving as the primary liaison between the household and on-site personnel.
• Anticipate household needs, proactively identify issues, and ensure each residence is consistently well-maintained, organized, and prepared for the family's arrival.

Domestic & International Travel

• Coordinate complex domestic and international travel arrangements, including both commercial and private aviation.
• Manage all aspects of travel logistics, including flights, ground transportation, accommodations, itineraries, reservations, and schedule changes.
• Ensure travel arrangements are executed accurately and efficiently, with particular attention to the principals' individual preferences and expectations.
• Remain responsive to travel-related requests and last-minute changes, including communications outside traditional business hours.
• Prepare detailed itineraries and proactively troubleshoot potential travel disruptions to ensure a seamless experience.

Vehicle Management

• Oversee the family's vehicles and coordinate routine maintenance, detailing, fueling, and registration renewals.
• Arrange car services and transportation as required.
• Ensure vehicles are clean, maintained, and ready for use at all times.

Private Events & Entertaining

• Assist with planning and executing private events hosted at the family's NYC residence, including birthdays, graduation celebrations, summer gatherings, and other special occasions.
• Coordinate catering, guest lists, RSVPs, chefs, event staff, vendors, and other event-related logistics.
• Manage event timelines, oversee setup and preparation, and ensure all details are handled seamlessly.
• Support the principals' entertaining preferences while maintaining the highest standards of hospitality and presentation.

Administrative & Operational Support

• Maintain organized records relating to household operations, property maintenance, vehicles, and travel.
• Communicate effectively with the principals, business manager, household staff, and external service providers.
• Handle confidential personal and family information with the utmost discretion.

Ideal Candidate Profile

• Relevant household experience: Previous experience as a Property Manager, Family Assistant, Personal Assistant, or Household Manager supporting a high-profile individual, celebrity, or UHNW family is strongly preferred.
• Exceptional organizational skills: Able to manage multiple residences, complex travel itineraries, household operations, and personal commitments simultaneously.
• Highly proactive: Anticipates needs, takes ownership of responsibilities, and resolves issues independently before they escalate.
• Excellent judgment and emotional intelligence: Able to read the room, adapt to different personalities, communicate tactfully, and understand when to take initiative versus when to give the family space.
• Flexible and responsive: Comfortable operating in a fast-paced environment where priorities and schedules can change quickly, including occasional evening, weekend, and after-hours requests.
• Strong attention to detail: Understands the importance of accuracy, particularly regarding travel arrangements, household logistics, and event planning.
• Polished and professional: Communicates clearly, maintains a calm demeanor under pressure, and represents the household with discretion.
• Resourceful problem-solver: Comfortable coordinating with vendors, staff, and service providers while managing unexpected situations independently.

Valid driver's license REQUIRED.

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