Real-Time Service Call Dispatcher
Burroughs
Burroughs is seeking a Customer Service Dispatcher to provide real-time management of maintenance and project service calls across the assigned region. You will help Burroughs technicians operate efficiently and ensure customer SLAs are met while reducing the day-to-day call management workload for the District Manager. You will monitor calls, reassign based on SLA, technician location, and availability; handle escalations, alert on at-risk SLAs, document actions in Burroughs Service Center, and #J-18808-Ljbffr Burroughs
Vacancy posted 2 days ago
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