Collections & Customer Service Specialist
Full-time
ATBS
As a Collections and Customer Service Representative, you will conduct a high volume of outbound calls to ATBS clients regarding account balances while providing exceptional customer service. This position is a full time role in-person in our Laramie, WY office.
About Us:
- Since 1998, ATBS has been the trusted business partner of individual owner-operator truck drivers and the largest fleets in America
- 11,000 recurring clients and growing
- 120 employees, 10 departments, 2 offices, 1 team
- Team-oriented and casual work environment
- Continuous training through ATBS University
- Room for growth and professional development
About You:
- You solve problems creatively and develop innovative solutions
- You are curious and have an inherent willingness to learn
- You enjoy collaborating with others and have excellent communication skills
- You are analytical and detail-oriented
- You always go the extra mile to provide exceptional customer service
About the Opportunity:
- Reviewing client accounts for the balance due from clients, resolving client variances, taking payments, processing refund and credit memo requests
- Contacting clients with declined or expiring credit cards to collect payments
- Providing excellent customer service with a positive attitude and professional demeanor to internal and external clients
- Utilizing ATBS software programs to input data to update ATBS records
About Your Expertise:
- Results-oriented with the ability to generate a high volume of outbound calls in a fast-paced environment
- Strong organizational, communication, and problem-solving skills
- Attention to detail and good aptitude with numbers
- Strong customer service orientation and customer relation skills
- Ability to multitask and meet deadlines
- Proficient computer skills
- High School Diploma, GED, or Higher
- 2-3 years of customer service in an office environment
- Experience and demonstrated ability with Excel
About the Perks:
- Free beer & coffee daily
- Monthly celebrations
- Charitable time off to give back to our communities
- Paid time off to pursue what you are passionate about
- Health, vision, and dental benefits and HSA match
- 401K match
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Collections & Customer Service Specialist in Laramie, WY vacancy
- ...DIY business and achieve our sales and service objectives. The role has good knowledge... ...ResponsibilitiesProvide excellent selling experience for DIY customer visits and phone callsAchieve personal... ...off weekly / monthly sales flyerDaily collection of credit accountsSecondary...CollectionsFull timePart timeLocal areaWeekend workAfternoon shift
Advance Auto Parts
Laramie, WY3 days ago - TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to contact consumers and secure payments on past due student... ...with laws and company policies while delivering strong customer service. The position offers a remote work setup with paid training,...CollectionsRemote jobHome office
- ...Applicant must be professional, pleasant and have excellent customer service skills. We are a close-knit office where every person’s role... ...•Managing patient upcoming appointments •Patient payment collection and processing •Assisting patients regarding billing questions...CollectionsFull timeWork at office
- ...responsible for providing friendly, efficient service to support the entire team. What are... ...looking for? Strong communication and customer service skills. Ability to work in a... ...'ve grown from a single location into a collection of restaurants across the United States....CollectionsCasual workLocal areaFlexible hoursShift work
Rib & Chop House
Laramie, WY1 day ago - ...favorite snacks and coffee runs, but you’d be wrong. As a Retail Services Specialist, you’ll learn very quickly just how important the comforts... ...inventory and procurement databases Serving as cash collections agents Operating and maintaining vending and cash...CollectionsPart timeOverseas
U.S. Navy
Laramie, WY16 hours ago $28 - $40 per hour
...Management is seeking Diesel Mechanics to inspect, maintain, and repair diesel-powered garbage trucks and heavy equipment used for waste collection operations. Diesel Mechanics are responsible for diagnosing mechanical issues, performing preventative maintenance, repairing...CollectionsHourly payFull timeRelocation packageShift workNight shiftAfternoon shiftWaste Management , Inc.
Laramie, WY1 day ago- ...environment. An appreciation for perfect execution and guest focused service. The ability to manage high volume production in a fast-... ...Bozeman, Montana, we've grown from a single location into a collection of restaurants across the United States. Our growth is fueled...CollectionsCasual workLocal areaFlexible hoursShift work
Rib & Chop House
Laramie, WY1 day ago $75k - $85k
...team that values problem solving, excellence, and customer centricity. WWC provides a variety of services that fall under three broad categories: Engineering... .../geomorphic/bathymetric surveying and field data collection. Conduct field assessments of streams and wetlands...CollectionsFull timeContract workLocal areaMonday to FridayFlexible hoursWWC Engineering
Laramie, WY16 hours ago$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote jobWork from homeFlexible hoursHMG Careers
Laramie, WY6 days ago- ...Phlebotomists are responsible for collection and procurement of blood and human specimens... ...leadership of Phlebotomist III, Preanalytical Specialist, Team Lead, Supervisor, or other... ...the Acute, Post-acute, Clinic and Field Service areas as needed. Mentors students and...CollectionsFull timeTemporary workPart timeWork experience placementLocal areaRelocation packageAll shiftsFlexible hoursShift work
GWV Geisinger Wyoming Valley Med Center - Non-Nurs
Laramie, WY16 hours ago $160.12k
...hydraulics and hydrology calculations, water distribution systems, collection systems, storage tanks and impoundments, foundation designs,... ..., etc. to improve the visibility of the firm's products and services in collaboration with applicable sales staff. • Performs...CollectionsWork experience placementH1bLocal areaCDM Smith
Laramie, WY4 days ago$136.24k
...project scheduling and financial analyses and spreadsheets of moderate complexity for routine and non‐routine project reporting. Collects and updates engineering and construction information to reflect most current plans/requirements. Develops detailed baseline...CollectionsContract workWork experience placementFor subcontractorH1bCDM Smith
Laramie, WY16 hours ago- ...Academic Engagement Job Purpose Under the supervision of the Director and Chief Curator, facilitate the use of the UW Art Museum’s collections for academic and teaching purposes. Initiate, plan, and lead university class visits, coordinate academic projects such as...CollectionsPermanent employmentWork visa
- ...preparation, material inventory, and equipment maintenance Supporting immunoassay development teams with experimental setup, data collection, and documentation Conducting laboratory studies to evaluate assay performance under guidance from scientific staff...CollectionsRemote jobInternshipWork at office
Danaher
Laramie, WY5 days ago - ...Seasonal Client Service Professional/Receptionist Helping others is what we do best here, which means you will get to see the impact... ...in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational...Seasonal workWork at officeFlexible hours
$16 - $21 per hour
...Weibel Auto Group is to create an exceptional environment for our customers and employees for the continual well-being and growth of... ...dealership will be unsurpassed for its quality, integrity, and service. We are an equal opportunity employer and prohibit discrimination...Work experience placementWork at officeLocal areaLaramie Range Ford
Laramie, WY2 days ago- ...position is Supervisory Government Information Specialist. As a Supervisory Privacy Specialist,... ...the Privacy Act (PA) of 1974, in the collection, maintenance, use, disclosure,... ...to the GS-14 grade level in the Federal service. Specialized Experience for this position...CollectionsFull timeTemporary workPart timeWork experience placementWork at office
U.S. Department of Housing and Urban Development
Laramie, WY1 day ago - ...Agencies and authorized donor customers in screening and selecting... ...qualify for a Property Disposal Specialist, your resume and supporting... ...pay systems in the Federal service, military, or private sector... ...visits to generator collection points and areas, and inspections...CollectionsFull timeFor contractorsWork at officeRemote work
Defense Logistics Agency
Laramie, WY2 days ago - About the Job Do you enjoy answering questions and helping people find solutions? We are looking for a personable Customer Service Representative to provide responsive support to clients throughout their travel planning and reservation experience. The ideal candidate...Remote workFlexible hours
Remote Careers
Laramie, WY2 days ago - ...Paid time off Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests,...Local areaFlexible hoursShift work
PF Management Group
Laramie, WY2 days ago $25 - $45 per hour
...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGLOCPA
Laramie, WY2 days ago$13 per hour
...Free uniforms Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests,...Hourly payLocal areaShift workPlanet Fitness
Laramie, WY1 day ago- ...the organization including business development, digital, club services, analytics, and more; with the ultimate goal of providing... ...duties include, but are not limited to: Assist with the routine collection of data and updating of established Tableau dashboards....CollectionsRemote jobWork experience placementInternship
United Soccer League (USL)
Laramie, WY16 hours ago $16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend workWalgreens
Laramie, WY1 day ago- ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Full time
Zuzick Organization of Globe Life
Laramie, WY16 hours ago - ...-strike missions and direct action missions Managing intelligence systems Enabling the collection of human intelligence Overseeing the work of Intelligence Specialists – Enlisted Sailors (no degree required) who help convert information into intelligence PAY...CollectionsPart timeWorldwide
U.S. Navy
Laramie, WY2 days ago - ...Our focus has always been bringing our customers a constant stream of high‑quality brands... ...these tasks will help achieve our customer service and operational goals. Essential... ...Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise...Work at officeLocal areaImmediate startShift work
Ross Stores, Inc.
Laramie, WY16 hours ago - ...’t stop there. What to expect: You’ll work directly with customers welcoming them and helping them find everything necessary to complete... ...for full-time team members ~401K - after six months of service (part-time or full-time team members) ~ Employee Discount...Full timePart timeShift work
Ace Hardware
Laramie, WY3 days ago $15 - $28 per hour
...070, US Job Overview Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs. They are responsible for providing customer service in our store pharmacies. Benefits & perks At Walmart, we offer competitive...Hourly payMinimum wageFull timeTemporary workPart timeShift workDay shiftWalmart
Laramie, WY1 day ago$24 - $26 per hour
...Join Our Team as a Customer Service Representative At Rocky Mountain Air Solutions, we make life better – for our customers and for each other. We don’t just fill orders—we fuel industries and build lasting relationships. We’re looking for driven, dependable individuals...Rotational programMonday to FridayDay shiftRocky Mountain Air Solutions
Laramie, WY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Collections & Customer Service Specialist. Be the first to apply!
Related searches
- hospital customer service representative Laramie, WY
- customer service rep remote Laramie, WY
- customer service officer Laramie, WY
- benefit customer service representative Laramie, WY
- customer service consultant Laramie, WY
- customer service representative (remote from home) Laramie, WY
- customer service operator Laramie, WY
- customer success associate Laramie, WY
- client service specialist Laramie, WY
- customer relations specialist Laramie, WY