Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

Sr MS Dynamics 365 SCM Production & Manufacturing Consultant

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr MS Dynamics 365 SCM Production & Manufacturing Consultant to join our team in San Diego, California (US-CA), United States (US).

Job Duties and Responsibilities:

We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization.

The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.

Role Expectations:

As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:

• Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
• Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
• Lead solution design and architecture decisions for enhancements, integrations, and optimizations
• Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
• Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
• Support change management, regression testing, and release management activities for minor enhancements
• Collaborate with technical teams, vendors, and offshore/onshore AMS resources
• Ensure solutions align with Microsoft standards, security, and compliance requirements
• Document functional designs, solution architecture, and operational procedures
• Mentor junior consultants and contribute to AMS process maturity

Qualifications:

Required:

• Bachelor's degree
• 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
• Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
• Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
• Hands-on experience in solution architecture and functional design - 5+ years experience
• Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
• Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
• Excellent communication and stakeholder management skills
• Authorized to work in U.S.

Nice to Have:

• Experience in the life sciences and diagnostics industry
• Exposure to multi-legal entity, multi-country implementations
• Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700 )
• Experience with Power Platform, Azure integrations, or LCS

Core Competencies:

Functional & Solution Architecture:

• End-to-end solution design aligned with business and operational requirements
• Ability to balance customization vs. standard functionality
• Strong understanding of scalability, performance, and supportability in an AMS context

Application Managed Services Expertise:

• Incident, problem, and change management
• Root cause analysis and long-term corrective actions
• SLA-driven delivery and service excellence mindset

Industry & Domain Knowledge:

• Deep understanding of supply chain operations
• Familiarity with transportation, fleet operations, routing, and logistics workflows is a plus

Collaboration & Leadership:

• Strong cross-functional collaboration with business, technical, and support teams
• Ability to mentor junior consultants and contribute to knowledge sharing
• Proactive, self-driven, and results-oriented

Communication & Documentation:

• Clear and concise functional documentation and solution artifacts

Ability to communicate complex concepts to both technical and non-technical audiences

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $92,408.00-$213,906.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.