Senior Technical Services Engineer, Onshape

Role Overview We are seeking an energetic and highly skilled individual to join the Onshape Technical Services team. The ideal candidate is articulate and experienced in delivering engaging product demonstrations. You will collaborate with a fast-paced, in-office team at the PTC HQ in Boston’s Seaport District, supporting our sales efforts by showcasing our product to potential new customers. This role demands a strong understanding of engineering applications (CAD, PDM, PLM, CAM, FEA, etc.) and the ability to effectively communicate our product's unique features. You will play a crucial role in introducing a next-generation product design platform to a broader audience. This role requires a 3-day per week in-office minimum. Key Responsibilities Master our product and become an expert user. Collaborate closely with the sales team to deliver exceptional product demonstrations. Act as a product expert, addressing questions from customers and prospects. Develop technical product-related marketing content. Expand our ever-growing library of demonstration content. Liaise with the development team to relay feature requests from customers and prospects. Continuously enhance your skills and knowledge. Required Skills Experience with Onshape. Experience in delivering product demonstrations. Experience in troubleshooting complex customer requirements. Excellent written and verbal communication skills. Bachelor's degree in mechanical engineering or technical equivalent. 2+ years of full-time work experience. Preferred Skills Experience with SOLIDWORKS, Creo, Inventor, or similar CAD software. Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Windchill, Autodesk Vault, Siemens Teamcenter). Experience with CAM, FEA, ECAD, or other related engineering products. Knowledge of APIs and connections between web-based platforms. Compensation Anticipated annual salary range: $100,000 - $120,000. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Candidates may be eligible for a performance-based bonus. Benefits Employees may be eligible for medical, dental, and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage, and, if you are an office-assigned employee, a generous commuter subsidy. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. EEO Statement We believe in the power of diverse ideas and perspectives. We are a global company that values and respects all identities, cultures, and perspectives, and we strive to create an inclusive environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr PTC Inc