Licensed Optician-Phoenix, AZ-LensCrafters Macy's

Position Full‑time Licensed Optician – LensCrafters Store #008478 Job Summary The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high‑quality eyewear which exceeds our customers' expectations. Responsibilities Welcome all customers and set expectations with customers Custom fit glasses & precisely place prescription in lenses Acts as a leader in optical acumen Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs Assist team with complex product needs & prescriptions Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools Proactive, explores root cause of issues, forward‑thinking, ensures customers are satisfied & expectations are exceeded, solution‑driven Ability to multi‑task, prioritize & manage time with competing priorities Strive to achieve exceptional results on Brand KPIs & competencies Take pride in store appearance, help keep store clean, attractive & organized Inform management of safety opportunities; demonstrate safe work practices Resourceful, self‑motivated with a desire for continual learning, improvement & results Adhere to company policies & procedures, including discounts, promotions & inventory management Basic Qualifications High School graduate or equivalent State licensure Optical dispensing experience Strong customer service skills: communicator, listener & team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Selling skills – ability to use & carry an iPad/tablet Familiarity with POS, computers & calculators Embrace new technology & change Preferred Qualifications Previous customer service & retail experience Compensation & Benefits Pay Range: –34.14 (placeholder). Additional compensation may include a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native American applicants in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica