QA Manager
Jobs via Dice
Job Title: QA Manager
Location: Orlando, FL Strategic Planning:
Location: Orlando, FL Strategic Planning:
- Define, implement, and continuously improve overall testing strategies, methodologies, and procedures to meet quality standards.
- Plan, estimate, and allocate QA resources across releases and projects.
- Ensure alignment of QA activities with business goals, timelines, and budgets.
- Oversee all testing phases (unit, integration, regression, user acceptance) and ensure test cases are fully executed.
- Perform and lead manual testing activities, analyzing business requirements, functional specifications, and user stories.
- Collaborate with Business Analysts, Product Owners, and Developers to clarify requirements.
- Ensure end-to-end business flow validation across integrated systems.
- Track and manage defects using tools like JIRA, Azure DevOps, or ALM.
- Lead defect triage meetings with US clients and development teams.
- Perform root cause analysis (RCA) for high-severity defects and ensure timely defect closure and regression validation.
- Analyze defect data and track quality KPIs to drive data-driven decisions.
- Report on testing progress and quality status to stakeholders.
- Provide daily/weekly status updates to relevant teams and leadership.
- Define and own the automation strategy for functional and regression testing.
- Select appropriate automation tools and frameworks based on application architecture.
- Ensure automation aligns with Agile and CI/CD practices.
- Perform automation code reviews and enforce best practices.
- Schedule and monitor automated test executions; analyze and reduce flaky tests.
- Track automation coverage, execution results, and ROI.
- Drive adoption of automation tools and conduct root cause analysis for continuous improvement.
- Identify potential project risks and implement mitigation plans proactively.
- Ensure compliance with relevant industry regulations and quality standards.
- Actively participate in Agile/Scrum ceremonies: Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.
- Collaborate with DevOps teams on environment readiness and build deployments.
- Support continuous testing and shift-left testing practices.
- Work with developers and product managers to define testable user stories and align testing with business goals.
- Act as the single point of contact for QA across both internal and external stakeholders.
- Lead and manage onsite and offshore QA teams in a hybrid delivery model.
- Hire, mentor, and conduct performance reviews for QA team members.
- Foster a culture of quality and continuous improvement within the team.
- 12-14+ years of overall experience in Software Quality Assurance.
- 3+ years of experience in a QA Manager role.
- Proven experience working directly with US clients and onsite stakeholders.
- Prior experience in client-facing onsite roles in the US.
- Experience working in onsite-offshore delivery models.
- Strong expertise in manual test design techniques.
- Experience testing complex enterprise applications.
- In-depth knowledge of end-to-end system and integration testing.
- Hands-on experience with UAT coordination and support.
- Strong hands-on experience with UI automation tools.
- Solid programming/scripting skills in Java, Python, or similar languages.
- Experience with API testing tools (Postman, REST Assured, etc.).
- Knowledge of version control systems (Git).
- Experience integrating automation into CI/CD pipelines.
- SQL and database testing experience.
- Understanding of web services, REST APIs, and microservices.
- Exposure to cloud-based applications and environments.
- Familiarity with performance/security testing concepts (good to have).
- Excellent verbal and written communication skills.
- Strong leadership, mentoring, and team-management abilities.
- Ability to handle ambiguity and thrive in fast-paced delivery environments.
- Strong analytical, problem-solving, and decision-making capabilities.
- ISTQB Certification.
- Agile Testing Certification.
- Automation Testing Certification.
Vacancy posted 4 days ago
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