Supply Chain Analyst

Admin Support III – Relay Team

The Relay Team supports container logistics operations by coordinating the movement of shipping containers between ports, warehouses, and return locations. This role focuses on transportation coordination, shipment tracking, issue resolution, and day-to-day operational support in a fast-paced environment.

Key Responsibilities

• Monitor and manage container allocations and track shipments throughout the delivery lifecycle.
• Coordinate truck drivers and freight partners using Relay load board.
• Support truck allocation and transportation planning for daily operational needs.
• Identify and resolve operational issues, including port holds, customs delays, warehouse load refusals, and truck breakdowns.
• Track container statuses, maintain accurate records, and document issue resolution using Excel.
• Communicate operational updates, escalations, and resolutions primarily through email.
• Analyze operational data, identify trends, and support root-cause analysis and process improvements.
• Manage multiple priorities in a fast-paced, high-volume logistics environment.

Basic Qualifications

• High school diploma or equivalent.
• At least 2+ year of experience working with computers and Office, including Outlook, Word, and Excel.
• Ability to work 40 hours per week and overtime when required.
• Flexibility to work different shifts or in different work areas as needed.
• Must be at least 18 years of age.

Preferred Qualifications

• Bachelor's degree in Engineering, Logistics, Operations, Supply Chain, or a related field, or at least 2 years of work experience.
• Experience in logistics, transportation, freight, dispatch, manufacturing, distribution, or customer service.
• Strong Excel, data management, and data quality
• Experience with MS Access or SQL is a plus.
• Strong problem-solving, communication, and organizational midset
• Ability to work independently, adapt to changing priorities, and resolve operational issues quickly.

Ideal Candidate:

Someone with a logistics or operations background who is comfortable working with data, coordinating transportation activities, troubleshooting real-time issues, and managing multiple tasks in a rapidly changing environment.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.