Registration Technology Product Manager, Cvent Specialist

Registration Event Technology Product Manager

Our company Unbridled puts people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

We are seeking a skilled Registration Event Technology Product Manager to join our dynamic team. In this role, you will play a key part in developing training materials and operational best practices while serving as a subject matter expert in Cvent. You will help expand the team's platform knowledge, explore innovative solutions, and push the capabilities of the technology as new updates, enhancements, and evolving client needs continue to emerge. This is an excellent opportunity for someone with a strong background in Cvent registration services who is looking to develop their career by delivering innovative solutions that drive success for both our team and clients. In this role, you will collaborate closely with internal teams to support product innovation, contribute to sales initiatives, and enhance our internal service offerings. The ideal candidate is a quick learner with technology, passionate about user experience, highly self-motivated, and exceptionally detail oriented. They should be comfortable working both independently and collaboratively within a team environment. Strong accountability and ownership of individual responsibilities and long-term projects are essential. Success in this role requires the ability to adapt quickly, manage shifting priorities, and perform effectively under tight deadlines and evolving business needs.

Successful candidates will have the following:

• 7+ years of experience in a professional office environment, including 5+ years in meeting and event technology.
• 5+ years of hands-on experience building registration solutions within Cvent.
• Strong ability to quickly learn and adapt to new technologies, databases, and event technology platforms.
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Outlook, and the broader Microsoft Office.
• HTML experience for troubleshooting and customizing event sites is a plus.
• Experience in product management focused on enhancing and scaling event technology solutions to meet evolving client and industry needs.
• Excellent critical thinking and problem-solving skills, with the ability to provide strategic recommendations tailored to clients and event goals.
• Strong leadership, collaboration, and interpersonal skills, with the ability to work effectively across cross-functional teams in a fast-paced environment.
• Outstanding verbal and written communication skills, including exceptional proofreading and attention to detail.
• Passion for emerging technologies, industry trends, and continuous improvement.
• Proven ability to analyze data, identify process improvements, and support data-driven decision-making.
• Experience creating, maintaining, and updating SOPs and operational best practices.
• Ability to foster accountability and continuous learning within the team to ensure alignment with evolving event technology trends and platform updates.
• Ability to travel as needed to support client events both onsite and virtually.

What you would be doing at Unbridled:

• Develop and refine training materials, SOPs, and operational processes to ensure the team is equipped with effective tools, workflows, and best practices.
• Lead the rollout and adoption of new updates, features, and processes related to Cvent, registration platforms, and integrated event technologies.
• Partner with the sales team by supporting RFP responses, recommending event technology solutions, and addressing client-specific registration and platform questions.
• Maintain and update Cvent sandbox environments and demo sites to ensure showcases reflect the latest platform capabilities and best practices.
• Research emerging event technology trends, tools, and innovations to help maintain a competitive edge and proactively respond to evolving client needs.
• Independently manage priorities, timelines, and deliverables while demonstrating strong initiative and accountability.
• Oversee quality assurance and testing for registration sites prior to launch, ensuring backend configurations, workflows, and standards are accurate and optimized.
• Support the build and execution of complex registration sites for marquee clients and large-scale programs while providing guidance and assistance to team members as needed.
• Represent and embody Unbridled's core values: Character, Change, Credibility, and Community.

Comprehensive Benefit Package

Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

• Salary Range: $63,000 - $65,000
• Health & Dental Insurance
• Vision Insurance, FSA & HSA Plan Options
• Life, Short-Term & Long-Term Disability Insurance
• 401k Plan with Discretionary Company Match
• Employee Loan Program
• Generous PTO Including:
  • 4 Weeks of PTO/Sick Leave
  • 7 Holidays
  • 3 Floating Holidays
  • Flex Holiday Week
  • 3 Days Community Service Leave
• Milestone Anniversaries & Sabbaticals
• PTO Exchange Program
• Paid Family & Medical Leave
• Monthly Parking Pass
• Professional Therapy Benefits
• Voluntary Pet Insurance
• Cell Phone Allowance

In addition to our extensive benefits package and the ability to take up to 37 days of paid time off per year, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications. AN UNBRIDLED COMMUNITY TAKES ALL KINDS We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come "Be you" with us. Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more. There is no application deadline for this position. Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us at View email address on click.appcast.io. There is no application deadline for this position.