RECEPTIONIST

PEM Receptionist

The Receptionist serves as the first point of contact for visitors, employees, and external partners while providing exceptional customer service and administrative support. This role is responsible for maintaining a professional reception environment, supporting employee onboarding activities, assisting with facility security functions, and ensuring efficient communication and coordination across departments.

Benefits include generous paid time off (PTO), paid company holidays, a 401(k) retirement plan with a 5% company match, medical, dental, and vision insurance, company-paid life insurance, short- and long-term disability coverage, and ongoing training and professional development opportunities.

Minimum requirements and qualifications include a minimum of 2 years of receptionist, front desk, or HR experience, exceptional customer service skills, strong verbal and interpersonal communication skills, excellent listening, organizational, and multi-tasking abilities, professional demeanor and appearance, ability to handle pressure in a fast-paced environment, ability to maintain confidentiality and exercise discretion, proficient phone etiquette and communication skills, working knowledge of Microsoft Office applications, and a strong compliance mindset with a commitment to supporting workplace safety, security, and operational standards.

Preferred skills include bilingualism in English and Spanish.

Primary responsibilities and duties include maintaining a clean, organized, and professional reception and lobby area, supporting facility safety and security operations, supporting onboarding and HR administrative functions, coordinating employee badge renewal and issuance processes, and receiving, sorting, and distributing incoming mail and deliveries.

Physical requirements and environmental conditions include the ability to work on a computer for extended periods of time, ability to sit for prolonged periods in a standard office environment, ability to stand and walk throughout the facility on a regular basis, ability to work in environments with variable temperature conditions, ability to work in environments with constant to intermittent noise levels, ability to occasionally lift and carry items up to 25 pounds, and must be able to read, write, and speak English fluently.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.