Donor Coordinator

Job Description

Job Description

This Donor Coordinator position is primarily responsible for screening of potential donor candidates. If you meet the requirements listed below and have a desire to work in women's health, we welcome your application! While previous experience is not required, it is highly preferred.

Essential Responsibilities:

• Review sperm donor applications for eligibility in accordance with Prelude Network donor acceptance guidelines.
• Conduct initial screening interviews to evaluate applicants for the program.

• Explains donor program details and key milestones of the sperm donor journey, including required testing, points of denial, IVF cycle, etc.

• Coordinates genetic risk assessment and review with contracted Genetic Counselors and reviews all genetic reports prior to handoff to sperm donor coordinators.
• Obtains necessary medical records to establish applicant eligibility for donation.

• Coordinates donor screening and testing to determine if prospective donors are candidates for sperm donation.
• Manages donors through screening; coordinates multiple appointments for internal providers (i.e., physician, nurse practitioner, etc.) as well as outside contract providers (Mental Health Providers (M.H.P.), genetic counselor, etc.) with special attention to detail.
• Able to articulate information of medical nature; may include but not limited to explanation of genetic testing, infectious disease testing, Food and Drug Administration (FDA) requirements for sperm donation, etc.
• Receives and reviews donor test results after presentation to physician for sign off.
• Ensures that donor is compliant with FDA requirements for donation, including but not limited to the following: reviewing FDA questionnaire with donor, following up on flagged or non-acceptable answered questions, approving questionnaires in clinic’s regulatory compliance software, confirming that FDA physical exam is completed as required and all necessary blood tests are completed.
• In response to donor questions, provides information available in medical chart and/or provides referral to appropriate licensed personnel for matters which require interpretation of test results, treatment recommendations and/or clinical review.
• Coordinates all virtual and off-site testing, including sperm donor test kits for out-of-town donors.
• Collects and prepares applicant photos for sharing in their online donor profile.
• Responsible for donor profile preparation, reconciliation of information, and review after profile approval.
• Identifies inconsistencies in donor information and strives to maintain accurate data and records across all systems.
• Attends meetings to discuss applicant process/management; maintains relevant spreadsheets/documentation.
• Establish and maintain collaborative relationships with MySpermBank team, Central Donor Recruitment staff, Inception Corporate team and vendors, Prelude Network clinical and admin teams.
• Able to communicate, problem solve independently and respond quickly to all key team members needs and inquiries.
• Recognizes opportunities for increased efficiency and shares with supervisor/management.
• Assists with special projects as needed.
• Other duties as assigned.
• Assists in developing SOPs and process as assigned.
• Participates in professional development activities to keep current with trends and best practices.
• Cross-trained and provides coverage for other recruiters and coordinators when necessary.

EDUCATION AND/OR EXPERIENCE:

• • High School Diploma or equivalent; Bachelor’s degree strongly preferred.
  • Minimum of one year of experience in a health care related field highly preferred.
  • Minimum of one year of administrative experience, including knowledge of the healthcare industry, sales and/or marketing, or equivalent combination of knowledge and experience. Prior experience in Third Party or IVF is preferred.
  • Experience with Outlook, Excel and Photoshop preferred.

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.