Direct Support Professional (DSP) - Birch Lake

Direct Support Professional

Are you passionate about making a positive impact on the lives of individuals? Do you thrive in a supportive and inclusive environment where your skills and compassion can shine? We're looking for dedicated individuals to join our team as Direct Support Professionals (DSPs).

Open positions may include- Full Time: Mon-Fri Pm Shift
Part Time: Sat & Sun Am or PM


FLSA Status: Hourly, Non-Exempt
Hiring Range: $19.64 to $21.64/hour. Higher wage depends on experience, education, certifications, etc.

We’re always growing! If this role isn’t quite right, check out our other open positions on our Careers page:

Position Overview:

As a Direct Support Professional (DSP) / Program Counselor, you will play a key role in empowering individuals, promoting independence, and fostering inclusion in a residential and community setting. You’ll provide proactive, person-centered support through guidance, training, and meaningful engagement. Responsibilities include assisting with daily routines and personal cares, encouraging problem-solving skills, and covering shifts at various locations as needed to ensure consistent, high-quality support.

Key Responsibilities:

• Implement person-centered supports, empowering individuals to achieve their long and short-term aspirations.
• Foster positive interactions with individuals, peers, family, and the community.
• Document activities, services, and progress in accordance with policies and regulations.
• Support individuals' medical needs, including accompanying them to appointments, administering medication, and providing necessary personal cares.
• Promote community integration and socialization through varied leisure activities.
• Assist individuals with financial tasks, promoting cost-effective buying skills.
• Attend required trainings, stay informed about updates, and review training materials.
• Coordinate meal preparation, ensuring adherence to dietary needs and safety protocols.
• Handle incidents and emergencies with sound judgment, prioritizing individuals' safety.
• Maintain effective communication with supervisors and respond to inquiries promptly.
• Demonstrate flexibility and adaptability in a dynamic work environment.

Minimum Qualifications:

• Must be at least 18 years old.
• Demonstrate competency in essential job functions.
• Obtain and maintain a clear criminal background clearance.
• Have and maintain an active U.S. driver’s license that complies with the company’s driving eligibility criteria.
• Strong communication skills.
• High School proficiency in reading and writing English.
• Ability to perform physical tasks and perform mobility support.
• Successful completion of Medication Administration Training course provided by Thomas Allen inc.

Desired Qualities:

• Compassionate, mature, and team-oriented and reliable.
• Effective listener and communicator.
• Strong interpersonal and social skills.
• Proactive problem solver.
• Detail-oriented and able to meet deadlines.
• Positive role model.

Why Join Us?

• Be part of a dynamic team dedicated to making a difference in individuals' lives.
• Opportunities for growth and professional development through ongoing training.
• A supportive and inclusive work environment.
• Competitive compensation and benefits.
• Make a lasting impact on the community and individuals we serve.

What We Offer our Team Members!

Benefits provided to Full-Time Employees (35+ hours/week)

• 7 Paid Holidays : New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Benefits provided to Full-Time Employees (30-34 hours/week)

• All of the Above , except vacation time (ESST only)
• Full insurance benefits, mileage, paid training, and more!

Benefits provided to Part-Time and On-Call employees:

• Earned Sick and Safe Time (ESST)
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Ready to Make a Difference? Apply Now!

If you're passionate about providing empowering support to individuals and promoting their independence and well-being, we encourage you to apply. Join our team and be part of an organization that values compassion, diversity, and positive change.

Please note that this job description is a summary of essential job functions and requirements. Specific responsibilities and duties may vary based on division-specific needs.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.