Patient Care Assistant| Emergency Department Observation

Patient Care Assistant – Emergency Department Observation Unit -Austen 1

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

$750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Austen 1 is a specialized unit designed for efficient, ongoing medical treatment, assessment, and reassessment of patients before the appropriate decision can be made to either discharge or admit. Our emergency observation unit is a care area that is separate but adjacent to the main emergency department. Austen 1 is a 19-bed care area dedicated to patient care of emergency room patients who require more care but are expected to be discharged within 24 hours. Schedule 24 hours per week | Night shift (2) 12-hour rotating shifts | 7:00 pm-7:00 am. Mandatory alternating holiday and weekend schedule.

The Opportunity

Patient Care Assistant – Emergency Department Observation Unit -Austen 1

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Essential Functions

• Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
• Completes all documentation in the medical record as required.
• Interacts with patients and their families effectively.
• Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
• Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
• Listens to any health concerns patients may have and report those concerns to the nurses.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - preferred

Certified Medical Assistant [National Certification] - preferred

Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Nursing Assistant - Massachusetts Board of Nursing preferred

Experience

Experience working in patient care/elder care 0-1 years preferred

Knowledge, Skills and Abilities

- Ability to understand and follow written and oral instructions.

- Knowledge of medical terminology.

- Strong patient/customer service skills.

- Ability to lift up to 35 pounds.

- Proficient computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$20.58 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.