Lead Server- Full-time

Lead Dining Room Server- Full-Time

Position Title: Lead Dining Room Server- Full-Time

Department: Culinary

Schedule: Full-time - Non-Exempt

Position Reports To: Culinary Director

Pay Range: $17.50 to $18.50 per hour, depending on qualifications and experience.

You will enjoy:

• Dental and Vision Insurance available for FT and PT team members.
• Now Offering DailyPay!
• 401(k) with company match
• Discount on Edward Rose & Sons apartments for FT and PT team members
• Employee assistance program
• PTO earned from day one
• Discounted or Free meals
• Unlimited referral bonuses
• Employee discounts on home furnishings, car rentals, media and activities
• Continual professional training and career advancement opportunities.
• Being part of a great team in a fun, engaging work environment!

Daily Responsibilities of a Lead Dining Room Server:

• Always exemplify Community standards of cleanliness, sanitation, and organization.
• Responsible for adhering to food quality, appearance, and presentation standards always.
• Exhibit dining room appearance and presentation standards always.
• Lead and support the dining room team during assigned shifts while ensuring exceptional service for residents and guests.
• Assign server stations, side work, and daily work assignments to dining room staff.
• Coordinate resident and guest seating to ensure efficient and timely service.
• Assist with training, coaching, and mentoring new and existing dining room team members.
• Monitor dining room operations and ensure Community service standards are consistently met.
• Serve as the point person in the absence of the Dining Room Manager by assisting with shift operations and problem resolution.
• Maintain accurate meal counts, reservations, and additional charges using the Point of Sale (POS) system.
• Communicate dining room concerns, staffing needs, and resident requests to Dining Services leadership.
• Monitor dining room supplies and report equipment or maintenance concerns promptly.
• Set tables and maintain workstations in proper order. Take orders, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.
• Serve customers using proper serving etiquette and promote an inviting dining atmosphere.

Qualifications We Need You To Have:

• High school diploma or equivalent preferred.
• One year of serving experience in a restaurant, country club, hotel, senior living community, or similar hospitality environment preferred.
• Previous Lead Server or Trainer experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to train, coach, and support team members.
• Must be able to work a flexible schedule, including weekends and holidays.
• Must pass a pre-employment drug screen and criminal background check.

If you are a hospitality focused culinary professional, we would love to get to know you.

EEO Employer

A history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.

This organization participates in E-Verify

The Forum At Rancho San Antonio