Tono | South Minneapolis - Shift Leader

Address 3002 West 50th Street, Minneapolis, MN, 55410, US Compensation $18.00 - $22.25/hour Highlights Ability to work under pressure Description Essential/Primary responsibilities: Job Responsibilities: Managing: Oversee team members, ensuring they follow company policies and perform their duties effectively. Food Safety Compliance: Ensure that all food safety regulations and company standards are met during your shift. Staff Safety: Ensure that safety protocols are followed to maintain a safe working environment for all team members. Closing/Opening Duties: Perform and oversee all necessary tasks to open or close the restaurant efficiently. Handling Customer Complaints: Address and resolve any customer complaints promptly and professionally. Ensuring Customer Service: Lead the team in providing exceptional customer service, ensuring a positive experience for all customers. Cash Handling: Engage in cash handling procedures to ensure accuracy and security. Cleanliness: Ensure that the restaurant is clean and well-maintained throughout the shift. Ensuring Food Quality Standards: Oversee food preparation and presentation to ensure it meets company quality standards. Training: Train new and existing team members to perform their duties effectively. Managing Labor Cost: Monitor and manage labor costs by adjusting staff levels as needed. Ensuring Adherence to Recipes: Ensure that all recipes are followed precisely to maintain consistency in food quality. Ensuring Smooth Shift Operations: Coordinate and oversee all activities during the shift to ensure smooth and efficient operations. Secondary Responsibilities: Attend Bi-Annual all team meetings. Execute a variety of different tasks as needed in accordance with General Management Other responsibilities provided by the manager that may apply. Skills/Competencies to include : Preferred Bilingual in Spanish – reading, writing and speaking. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to manage and train team members effectively. Must have or be willing to obtain a food safety manager certification for knowledge of food safety standards Strong organizational and multitasking abilities. Physical Demands Ability to stand for extended periods and work in a fast-paced environment. May require lifting up to 50 lbs. Years of Experience: 1+ years of restaurant managerial experience Education: Highschool Diploma or GED required. Benefits: Competitive Hourly Wage. Availability: 20-40 hours; flexible schedule to be set up with supervisor. #J-18808-Ljbffr Tier1usa