Host/Cashier/Greet

Overview Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game and we want to keep it that way. We’re constantly upping the ante, providing the ultimate experience to our fans. Our people bring experience to life. At B-Dubs our people are our greatest resource. We appreciate all Team Members as individuals and support them in achieving their personal goals. Apply for an open position on our team. You’ll be working for the hottest brand around and have fun doing it. Position: Host/Cashier/Greet Location: 2386 Taylor Square Dr., Reynoldsburg, OH Job Id: 309 # of Openings: 1 If you enjoy working in a fun, high-energy environment with a growing company where the game is always on, apply to Buffalo Wild Wings, where we are proud to be the “Greatest of All Times!” Responsibilities Serving as a friendly and welcoming first impression to all guests that come through our front door Greeting and seating walk-in guests in a friendly and timely manner Receiving and confirming walk-in, telephonic, and online guest orders, including orders from third party vendors such as Doordash and Grubhub Assembling takeout orders for guests and/or third-party delivery drivers with accuracy Informing servers or other team members of guest-specific needs or special occasions Serving as a menu knowledge expert to provide suggestions based on guest preferences or requests Upselling menu items to generate higher sales Processing accurate and timely payments with integrity Assisting Service Team in delivering food and providing drink refills to enhance the guest experience Ensuring food safety standards are followed in accordance with local regulations Resolving conflicts or guest complaints as permitted by management Maintaining a stocked and clean lobby and takeout area/workspace Generating positive working relationships with all team members, including Servers and Heart of House Additional duties as assigned by management Knowledge and Skills Reliability, dependability, and a strong work ethic Prior front-of-house experience, preferably in a high-volume, full-service restaurant Basic food service knowledge and safe usage of restaurant equipment Knowledge of proper sanitation, food safety, and security procedures Ability to maintain a professional demeanor under pressure Proficient understanding of food allergens Ability to obtain a Food Handler Card Personable and friendly personality with strong communication to guests Excellent customer service and guest satisfaction delivery Knowledge of basic math and currency calculations Strong interpersonal skills and the ability to work both independently and with others Strong time management, organization, attention to detail, and multi-tasking skills Ability to take direction and constructive feedback from peers and management Ability to lift and move up to 20 pounds Ability to work at a fast pace and stand for extended periods Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Apply today to join our winning team! Note: Lancaster Wings, Inc. is an independent franchisee of Buffalo Wild Wings. We are an equal opportunity and E-Verify employer. We are committed to providing all team members with a safe, drug-free environment void of discrimination or harassment where our team members can learn, grow and develop more than they can on their own. #J-18808-Ljbffr Lancaster Wings, Inc.