Operational Assistance Engineer. Job in Cambridge LilyLifestyle Jobs

Operational Assistance Engineer (DCS) CTI Consulting & Staffing is partnering with a leading global IT services and managed operations organization to place multiple Operational Assistance Engineers (DCS) for a full-time, onsite engagement in Cambridge, Massachusetts. This team provides mission-critical automation support for pharmaceutical manufacturing operations in a GMP‑regulated production environment. These engineers work directly alongside plant and production teams, ensuring DCS system stability, real‑time issue resolution, and continuous operational performance – 24 hours a day, 7 days a week. This is an operational role, not a project role. If you've spent your career embedded in a live production environment troubleshooting DCS issues under pressure, this was built for you. What You'll Do Provide shift‑based, 24×7 DCS operational support across a GMP‑regulated pharmaceutical manufacturing facility Monitor and support distributed control systems during active production execution, ensuring continuous plant stability Troubleshoot DCS alarms, signal faults, interlocks, and control loop deviations in real time and under live production conditions Coordinate with maintenance and engineering teams to identify, elevate, and resolve operational issues per defined procedures Log, track, and follow up on incidents to ensure SLA compliance and proper documentation in accordance with GMP standards Participate in Root Cause Analysis (RCA) for production incidents and system failures, delivering actionable corrective findings Partner with plant teams on continuous improvement initiatives to reduce repeat incidents and increase system reliability Maintain accurate operational records and support audit readiness and regulatory documentation activities What You Bring Must‑Have: 5‑10 years of hands‑on DCS operations support experience in an industrial or regulated manufacturing environment Production‑level experience with Emerson DeltaV – including alarm management, control loop troubleshooting, and live system support (not commissioning or project‑only work) Proven experience providing 24×7 shift‑based plant support; must be confirmed willing to work rotating shifts Solid working knowledge of GMP/GxP requirements and pharmaceutical manufacturing processes Demonstrated ability to troubleshoot alarms, signals, interlocks, and control loops during live production – not just in test or staging environments Experience with incident logging, escalation workflows, and SLA‑driven operational support frameworks Ability to perform and document Root Cause Analysis (RCA) in compliance with regulatory standards Strong English communication skills, written and verbal Nice‑to‑Have: Hands‑on exposure to Yokogawa DCS or Siemens PCS 7 Emerson DeltaV, Siemens PCS 7, or Yokogawa operator/engineer certification Familiarity with MES systems and DCS/MES integration concepts (ISA‑95) Experience with Computer System Validation (CSV) or process validation in pharmaceutical environments Additional language proficiency a plus given potential for multi‑site scope Technical Environment DCS Platforms: Emerson DeltaV (primary), Yokogawa (secondary), Siemens PCS 7 (secondary) Industry: Pharmaceutical / Life Sciences manufacturing Compliance Framework: GMP/GxP, 21 CFR Part 11 Adjacent Systems: MES, SCADA, ISA‑95 integration Documentation: RCA frameworks, SOPs, incident management systems What Success Looks Like Independently owning shift coverage with zero SLA breaches and clean escalation records within the first 60‑90 days Delivering documented RCA contributions that result in measurable corrective actions Earning trust as the go‑to DCS resource during live production execution – from both the plant operations and engineering teams #J-18808-Ljbffr United Cerebral Palsy of Georgia