Field Service Engineer

Field Service EngineerAs a Field Service Engineer, you will be responsible for installing new or modified equipment at customer facilities to ensure full functionality. You will review performance reports and documentation from customers and field representatives, inspect malfunctioning or damaged products, and determine the nature and scope of problems. Additionally, you will recommend repairs or replacements, coordinate problem resolution with engineering, and provide on-site technical assistance to troubleshoot and repair equipment.ResponsibilitiesInstall and ensure functionality of new or modified equipment at customer facilities.Review performance reports and documentation from customers and field representatives.Inspect malfunctioning or damaged products to determine the nature and scope of problems.Recommend repairs and replacements as necessary.Coordinate problem resolution with the engineering team.Review machine designs and engineering drawings.Provide on-site technical assistance for troubleshooting and equipment repair.Troubleshoot and/or program PLCs, such as Siemens, ABB, and Fanuc.Analyze reports of technical problems to identify trends affecting future design, production, and service processes.Develop service handbooks and bulletins based on engineering changes.Maintain effective communication between the customer and the company to ensure quality service.Adhere to electrical wiring and conduit requirements.Essential SkillsBachelor's Degree in Electrical Engineering (no experience required) or experience in Field Service.Strong troubleshooting skills.Ability to read and interpret electrical blueprints.Previous experience in wiring and running conduit.Electrically inclined.Additional Skills & QualificationsExperience with conveyors and hydraulics is a plus.Experience with electrical repair and schematics.Self-motivated with the ability to find tasks independently.Work EnvironmentYou will work in a large, clean manufacturing space attached to a multi-story office building. While not traveling, you will spend time troubleshooting equipment on-site. The role involves traveling up to 75% of the time, with most jobs lasting three days. Travel includes locations throughout the United States. The position offers a comprehensive benefits package, including tuition reimbursement, an onsite clinic with free medication, 401k, and an onsite gym.Pay and BenefitsThe pay range for this position is $34.00 - $43.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Cleveland, OH.Application DeadlineThis position is anticipated to close on May 2, 2025.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email View email address on click.appcast.io for other accommodation options.