Warehouse Associate - Naperville FULL-TIME

Warehouse Associate

Johnstone Supply | The Huestis-Meyers Group is a locally owned and nationally backed HVAC/R distributor. On a national level Johnstone is a powerhouse with over $3B in sales, but locally has the leadership, focus, and determination to win. We have a culture where people win. To us that means we want to have a driven team where everyone is winning on both a personal and professional level. The more successful each team member is, the more successful the company will be.

We are looking for energetic, engaging, knowledgeable, and dedicated individuals to join our team that can help us uphold our core values to Make the Team Better, Make it Happen, and Make Their Day.

A warehouse associate fills and ships orders by picking products from shelves and bins, wrapping and packing orders, and completing shipping paperwork. A warehouse associate also receives products accurately and efficiently, and ensures that products are readily available. A warehouse worker promotes a clean and safe working environment.

Specific duties and responsibilities include:

• Understanding alphanumeric sequence.
• Filling store orders by picking orders for customers, maintaining proper paperwork, and seeing that the product gets to the customer effectively.
• Preparing orders for shipments by preparing trucks for shipments; palletizing and wrapping orders; boxing orders; loading pallets and pieces into trucks; putting packing lists properly where they need to be; and completing the necessary paperwork.
• Receiving product into the store by unloading trucks using forklift, pallet jack or by hand.
• Ensuring shipments received are in good condition and accurate by inspecting freight for damage and signing freight bills; verifying quantity ordered versus quantity received; checking all shipments against packing lists; and completing necessary paperwork for reimbursements or discrepancies.
• Ensuring all required product has readable Johnstone stock numbers by printing labels, resolving labeling discrepancies, and completing the necessary paperwork.
• Distributing checked-in products by stock picking stock, filling bin boxes, facing cartons, checking for product mixing, and rotating product where needed.
• Ensuring products are readily available to other associates when orders are being placed by monitoring stock on shelves or bins; replacing picking stock from reserves; maintaining control of products in reserve stock area; and monitoring "Pull Tickets" and giving priority to any Sales Department requests.
• Maintaining the inventory count and making sure all inventory is accurate.
• Answering customer calls regarding orders.
• Locating merchandise effectively.
• Maintaining good records on lost sales.
• Assisting in routing the driver for deliveries.
• Stocking the showroom and assisting when areas need to be filled.
• Being able to pull customers orders and finalize customer orders.
• Ensuring customers are called and updated on the status of their orders.
• Ordering panels and other fix equipment when needed.
• Knowing where all products are to be stored in the warehouse and showroom.
• Assisting in displays.
• Attending sales, tech training, and general company meetings.
• Understanding company policies, terms and product warranties.
• Maintaining current department accuracy and efficiency standards, and following department standard operating procedures.
• Maintaining a safe work environment by working in a safe manner, following current safety rules, maintaining equipment, and maintaining a clean work area.
• Cleaning warehouse, showroom, and bathroom.
• Stocking the bathroom of necessary supplies.