FT Selling Manager

Outlets North Phoenix ::: FT Selling Manager## FT Selling Manager# FT Selling Manager###### FT Selling Manager---Contract Type:Full-timeNo. of Openings:1---POSITION OVERVIEWAs the Selling Manager, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team.ESSENTIAL DUTIES & RESPONSIBILITIES* Support Store Management in analyzing business trends and with the execution of business initiatives for your store location* Understand and communicate sales and profit performance tools and resources to the store team* Execute a consistent customer experience aligned to RL brand expectations and the store vision by handling customer complaints and resolving customer service issues* Support the store client development strategy by conducting community outreach in your market* Participate in the recruitment and interview process as needed, supporting Store Management to build and develop a team with the customer at its core, who can deliver the store vision* Engage in talent development conversations by providing feedback and coaching to the store team* Support in team training initiatives* Provide ongoing feedback to Store Management on team successes and opportunities as well as product category opportunities or needs* Maintain exceptional productivity standards through upholding processes and store execution, including supporting with inventory control and operational management* Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business results* Uphold all company policies and procedures* Ensure sales floor and all store standards exceed expectations at all times* Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus AreasEXPERIENCE, SKILLS & KNOWLEDGE* College Degree or equivalent a plus* Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred* Ability to effectively communicate with customers and store personnel* Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately* Ability to operate the register, stand, move and walk for multiple hours* Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)* Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.* Business acumen* Strong planning and prioritization/time management skillsRalph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually. #J-18808-Ljbffr northphoenixoutlets