Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Life Insurance
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and is a growing team of two with strong ties to the local community. I began my career working for another State Farm agent right out of college and opened my own agency shortly after, bringing a strong foundation and drive to build something meaningful.

I’m a graduate of West Virginia University, married, and enjoy golfing and traveling in my free time. We’re very active in the community, supporting local sports and sponsorships, and have become a trusted presence in a small, close-knit area.

For our team, we offer a Simple IRA, life insurance, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is laid-back and community-focused, but still driven to succeed. We’re looking for someone who is resilient, confident, and not afraid of hearing “no” - someone who can overcome objections, stay motivated, and grow within a supportive, small-team environment.

ROLE DESCRIPTION:
Hayden Stewart - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.