Office Manager

Role: Office Workplace Manager

Location: Austin, Texas

Duration: Long Term Contract

Overview As an Office Workplace Manager, you will play a crucial role in cultivating the best experiences and highest engagement in a functional office environment. You will be accountable for the end-to-end success of the office environment, including various administrative tasks, managing projects, and ownership of deliverables within the team and for the employees, visitors, and vendors connected to the office environment - all in service to unmatched employee experience and engagement. Your level of engagement, commitment to success, and office management skills will be essential in maintaining an enticing and productive work atmosphere.

You will

• Coordinate meetings, activities, conferences, and team/group offsite events
• Organize the office and maintain inventory of supplies and consumable items
• Maintain the office condition and arrange necessary response/repairs with outside vendors
• Partner with our People team to update and maintain office policies as necessary
• Develop and maintain office operations and procedures
• Coordinate with IT department on all office equipment
• Track office-specific costs and invoice status
• Drive vendor selection and contract negotiations with office vendors and service providers
• Address employees' queries regarding office management issues (e.g. office supplies, improvements)
• Be the primary point of contact with facility management vendors, including cleaning, catering, and security services
• Manage projects E2E, owning the project plan, working with cross-functional partners, and partnering with the Director of Real Estate Workplace Services and Senior Workplace Manager for final approval
• Collaborate with other team members to develop policy and process improvements
• Develop subject matter expertise in workplace services content
• Maintain and organize electronic records filing systems to ensure up-to-date information
• Work with our vendors to solve high-level problems that require additional attention
• Drive assessment and feedback on our core processes to help identify gaps as well as recommend opportunities to improve them
• Monitor and track our employee ticketing queue for service requests where additional expertise is required

You have

• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
• Expertise in Office management responsibilities, systems and procedures
• Proficiency in Google Workspace suite of office admin tools
• Direct experience with typical office equipment
• Familiarity with email scheduling tools, like Google Calendar / Outlook
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative, receptive mindset with an ability to suggest improvements
• Experience as office administrator/office manager in a highly visible, fast-paced office environment
• Occasional travel may be required as needed.