Specialty Pharmacy Liaison / Pharmacy Technician

Join Shields Health Solutions
Kind. Collaborative. Caring. Sound like you? You're in the right place.

At Shields Health Solutions , we believe in putting people first-our patients and our team. We're proud to foster a diverse, inclusive, and collaborative workplace where new ideas are welcomed, voices are heard, and innovation thrives.

Due to our rapid growth , we are seeking driven, intellectually curious professionals who are passionate about making an impact in patient care and specialty pharmacy services.
About the Role: Pharmacy Liaison

As a Pharmacy Liaison , you will serve as the primary point of contact for specialty pharmacy patients , providing end-to-end support throughout their treatment journey.
What You'll Do

• Manage patient relationships as the single point of contact for specialty pharmacy services
• Support patients with refills, medication adherence, and ongoing therapy management
• Coordinate drug delivery logistics to ensure timely access to medications
• Identify and resolve insurance, prior authorization, and copay challenges
• Monitor adherence and proactively intervene to improve patient outcomes
• Collaborate across the care continuum with clinical pharmacists, providers, and clinic staff
• Ensure patient concerns are resolved quickly through cross-functional coordination

Why Join Shields?

We offer a comprehensive and competitive benefits package designed to support your well-being and career growth:

• Competitive salary + performance-based bonus
• Monday-Friday schedule (onsite clinic setting)
• 4 weeks PTO + 10 paid holidays
• 401(k) with company match
• Day 1 Health, Dental, and Vision coverage

Qualifications
Education & Experience

• High School Diploma or GED (required)
• 2-5 years of Pharmacy Technician experience (required)
• 5-8 years preferred , especially in specialty pharmacy or clinical settings

Licensure & Certification

• Active State Pharmacy Technician Registration (required)
• CPhT certification preferred

Key Skills

• Strong interpersonal and patient communication skills
• Ability to work independently and exercise sound judgment
• Excellent organizational and administrative capabilities
• Proficiency in Microsoft Office (Excel, Word)
• Ability to quickly learn new systems and extract relevant data

Core Competencies

• Patient-first mindset with a focus on quality care and outcomes
• High attention to detail and organizational excellence
• Professional, empathetic, and dependable
• Strong communicator and active listener
• Maintains strict confidentiality and data integrity

Preferred Specialty Experience

Experience in one or more of the following areas is a plus:

• Transplant
• Hepatitis C
• Infectious Disease (including HIV)
• Oncology

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between 50k and 65k plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.