Part-Time Portrait Photographer & Client Experience Specialist

Part-Time Portrait Photographer & Client Experience Specialist – Franklin, TN $19‑$22 per hour + bonuses Rebecca Rose Fine Portraits is a luxury portrait studio with multiple locations across four states. We are looking for an outgoing, passion‑driven individual to join our Franklin, TN studio as a Part‑Time Portrait Photographer & Client Experience Specialist. The ideal candidate enjoys photography, welcomes clients warmly, and thrives in a fast‑moving, welcoming setting. Schedule Saturday & Sunday Two 10‑hour shifts (up to 20 hours per week) Consistent weekend schedule About The Role This position combines professional portrait photography with exceptional client care. As the weekend Client Experience Specialist, you will be the primary point of contact for client communication during your scheduled shifts. You will handle incoming phone calls, text messages, and emails, answer questions, assist with appointment requests, and ensure that every interaction reflects the luxury experience our studio delivers. In the studio you will independently photograph families, couples, children, and pets, guiding clients through their portrait session from arrival through departure. When needed, you will also provide occasional assistance to the Full‑Time Photographer. Core Responsibilities Create an exceptional luxury experience before, during, and after every portrait session. Serve as the weekend point of contact for incoming client phone calls, text messages, and emails. Answer client questions regarding appointments, studio procedures, and session preparation. Assist clients with rescheduling requests and other appointment‑related needs while communicating studio policies with confidence, empathy, and professionalism. Route client requests requiring additional follow‑up to the appropriate department for weekday resolution. Greet clients warmly upon arrival and provide an elevated, welcoming studio experience. Independently photograph families, couples, children, and pets while creating a relaxed, enjoyable atmosphere. Guide clients through their portrait session from arrival through departure with confidence, professionalism, and genuine hospitality. Provide occasional assistance to the Full‑Time Photographer when additional support is needed. Demonstrate strong knowledge of lighting, posing, composition, and portrait photography. Keep the studio, reception area, and dressing rooms clean, organized, and client‑ready. Organize and properly care for studio wardrobe after each session. Complete required client documentation and session reports. Collaborate with teammates to ensure an outstanding client experience. Maintain exceptional attention to detail throughout every stage of the client journey. Qualifications High School Diploma or GED required. Minimum 2+ years of portrait photography experience. Outstanding customer service skills with a genuine passion for creating memorable client experiences. Comfortable communicating with clients by phone, text, and email. Friendly, outgoing personality with high emotional intelligence. Excellent problem‑solving skills and the ability to remain calm and professional in a fast‑paced environment. Ability to communicate studio policies confidently while remaining empathetic and solutions‑oriented. Excellent written and verbal communication skills. Highly organized with exceptional attention to detail. Dependable, accountable, and self‑motivated. Ability to work independently while also contributing as part of a collaborative team. Ability to stand for extended periods and lift up to 25 pounds. Sales experience is a plus, but not required. Must genuinely enjoy working with children and animals while maintaining an efficient workflow. What We Offer Consistent weekend schedule. Friendly and supportive team environment. Luxury studio setting. Paid training. Performance bonuses. Commission opportunities. Opportunities for growth within a growing company. If you’re passionate about photography, enjoy building meaningful connections with people, and take pride in delivering exceptional client experiences, we'd love to hear from you. #J-18808-Ljbffr Rebecca Rose Fine Portraits