Service Advisor Toyota

Service AdvisorSince 1912, the Bredemann family has focused on finding the strongest local talent in the automotive industry. We are still family owned & operated and many of our employees have been with our company for 20+ years. We just celebrated our 50th Anniversary as a Toyota dealer. Our Toyota service advisors average 14 years working here - come find out why! We are looking for Service Advisors for our late morning shift (Tuesdays - Fridays 9am-6pm and Saturdays 7:30am-5pm) in order to accommodate our expanding business and facility expansion (22 ADDITIONAL service bays!). Our Toyota store is consistently a top-5 performer in the state so we have the repeat business and work to keep you busy. We are also the Toyota distribution center for parts for our district so we have the fastest parts availability in area $70,000 - $120,000+/year.We are looking for Service Advisors who:Toyota/Lexus experience preferredPrevious Advisor, Dealership experience requiredExperience working in teams preferredMUST be proficient using a computerMUST have strong organizational and time management skillsMUST have strong customer service and communication skillsMUST have valid IL drivers license and pass a background check before starting in this roleResponsibilities include:Utilize walk around process to increase customer awareness of vehicle condition and build rapportGenerate service order estimates/quotes for customersMake suggestions to customers for recommended services based on customer's vehicle condition and mileageConduct timely vehicle status updates and post-repair follow up - phone calls and emails/texts to customersResolve customer complaintsSystems Experience Preferred: Reynolds Ignite, Tech Dispatching, TSD Loaner Software WE OFFER:Medical insurance - Blue Cross Blue Shield - multiple plan options available401k with company matchPaid holidaysPaid vacationEmployee DiscountsWeekly payroll and direct depositStable work environmentFlexible Spending Account through AmeriflexBredemann Toyota does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.