Project Manager II

Job Responsibilities:

• Shared customer relationship management with Account Managers. Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager uses in depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives.
• Act as the customer advocate and champion in the LPB organization.
• Manage project scope, timelines and budget and program profitability together with core project team.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting "lessons learned" with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective.
• Also ensures very clear alignment of internal stakeholders.
• Develop and maintain a comprehensive project/tracker plan.

Skills:

• Strong Project Management
• Leadership
• Effective Communication
• Customer Focus
• Business Awareness

Education/Experience:

• High School.