Licensed Benefits Counselor

Job Description

Job Description

Title : Licensed Insurance Agent / Benefits Counselor

Location : Remote

Start Date:

• Official start date is October for Enrollment Season
• 1 week of paid Training in August

Overview of Role:

The Benefits Counselor is pivotal in educating client employees about their employer-sponsored insurance products. By utilizing fact-finding techniques and building rapport, the Benefits Counselor ensures employees are informed and empowered to choose the best-fit benefits solutions. This role requires close collaboration with Account Executives and Call Center Managers to meet client standards during consultations. Benefits Counselors will assist employees with enrollment activities and can work on-site or remotely from a call center

This position offers a flexible schedule and focuses on employee benefits education and enrollment. Benefits Counselors communicate available benefit options to eligible employees, providing guidance and support throughout the enrollment process.

Key Responsibilities:

Employee Education and Enrollment

• Educate employees on available benefit programs via face-to-face, phone, or web-based consultations.
• Assist employees with enrolling in selected programs through electronic platforms.
• Ensure applications are completed accurately and submitted in compliance with data privacy and security policies.

Training and Collaboration

• Participate in case-specific, enrollment, product, and system training sessions.
• Collaborate with the Account Executive team to meet client standards.

Professional Conduct

• Maintain high standards of professionalism and confidentiality when handling sensitive information.
• Adhere to assigned schedules, including weekends, evenings, or overnight shifts.

Administrative Duties

• Document all activities accurately and in a timely manner.
• Attend meetings and training sessions (on-site or online) as required.
• Perform other administrative tasks as directed.

Schedule/Shift:

• Must be available to work any shift anytime between 7:00 AM - 7:00 PM CST

• Opportunity for overtime during the week and weekends

• Must be available to work with no absences or time off, starting October 5 2026 through November 25 2026

Compensation :

• Training Week: $25 hourly

• Regular Pay: $34.38 hourly

• Bilingual Requested Work: $75 additional per day when bilingual services are requested

Equipment : Provided

Required Skills:

• Active Life and Health license in any state.
• 2+ years of enrollment season experience as a licensed agent, in benefits counseling, or a related field.
• Experience with Medical, Dental, Vision, and Voluntary Benefit Enrollments.
• Private working environment with private Wi-Fi access.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?