System Administrator

System Administrator Foothill Credit Union Arcadia, California, United States About this Position Position: System Administrator Pay Range: $39.00 to $42.00 per hour FLSA Classification: Non-exempt Join the Team That Puts Community First! Foothill Credit Union isn’t just a financial institution—we’re a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we’ve been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members’ financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial—placing us among the best in the industry. Recognized by America’s Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. #1 in California for Q4 2025 in the overall return of value to members among peer credit unions ($700MM–$1B), according to Callahan & Associates. But we’re more than numbers—we’re a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you’re not just building a career—you’re making a difference. Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with 6% dollar-for-dollar match Profit-Sharing Plan Loan discounts Paid Holidays Paid Time-Off And more! What You’ll Do: Join our team as a System Administrator and take a hands‑on role in powering a modern, secure, and resilient hybrid IT environment. Reporting to the Director of Information Technology, you’ll be at the center of our technology operations—managing Microsoft workstations, VMware virtualization, Windows and Linux servers, and mobile device management. You’ll help keep our systems running smoothly, securely, and reliably while safeguarding sensitive data and ensuring regulatory compliance in a dynamic credit union environment. This is a role for a proactive problem‑solver who thrives on keeping systems up to date, resolving work orders and projects on schedule, and delivering outstanding support to end users. This position may require working weekends, holidays, and extended hours on short notice. Key Responsibilities: Manage, maintain, and secure Foothill’s computer systems. Ensure uptime, apply security patches, manage user permissions, and troubleshoot complex issues. Resolve technical problems of moderate to high scope and complexity, including integration of hardware and operating systems. Administer and maintain hybrid infrastructure across on‑premises and cloud-based Microsoft environments, including LAN and WAN equipment. Maintain and configure Microsoft cloud services such as Intune, Entra, Office 365, etc. Manage Windows workstations, Windows Servers, and Linux systems to ensure performance, reliability, and uptime. Oversee VMware virtualization platforms (ESXi, vCenter), including provisioning and resource optimization. Plan, test, and deploy system updates, patches, and upgrades across servers, endpoints, and mobile devices. Monitor network connectivity, system performance, and availability. Collaborate closely with the technology team on system deployments and cybersecurity initiatives. Perform daily and monthly checklists of critical systems. Document, diagram, and report system information. Assist end–users with telephone and telecommunications‑related issues; configure and maintain phone systems, voicemail, and other technical support. Backup and Disaster Recovery: Design, implement, and maintain virtual backup solutions for VMware environments and critical systems. Perform regular backups and monitor for successful completion. Conduct periodic recovery testing and disaster recovery drills. Manage retention policies and ensure compliance with regulatory requirements. Assist with maintenance and testing of Foothill’s disaster recovery plan and Business Continuity Plan. Stay current on industry threats to the network infrastructure. Implement audit plans for end‑user workstations on a semi‑annual basis. Cross‑train Information System team members on network protocols, traffic log analysis, and network security architecture. Assist with computer operations as needed. Attend meetings as required or assigned. Perform other duties or projects as assigned. Mobile Device Management (MDM): Administer and support MDM solutions (e.g., Microsoft Intune). Enroll, configure, and manage corporate and BYOD mobile devices (iOS, Android, laptops). Enforce security policies—including device encryption, PIN/password policies, and remote wipe capabilities. Manage application deployment, updates, and patching for mobile devices. Monitor device compliance and remediate non‑compliant devices. Integrate MDM with identity systems (e.g., Azure AD) and conditional access policies. Security and Compliance: Implement and enforce data security controls across servers, endpoints, and mobile devices. Ensure secure integration across Microsoft and Linux platforms. Monitor logs, alerts, and security events to identify and respond to threats. Collaborate with the Senior Network Administrator and the IT team to ensure all systems conform to security standards. Support audits and maintain compliance with NCUA and FFIEC standards. Apply knowledge of the vulnerability management lifecycle. General Administration: Maintain Azure, Active Directory, Group Policy, DNS, DHCP, and identity services. Troubleshoot infrastructure, network, virtualization, backup, and endpoint issues. Develop and enforce infrastructure standards, technical documentation, system architecture diagrams, and operational procedures. Requirements Experience and Education: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Five (5) years of system administration experience in a hybrid environment. Three (3) years of IT security experience on firewalls, next‑gen antivirus, and access controls. Strong expertise in Windows Server administration (AD, DNS, DHCP, GPO). Working knowledge of Linux systems (Ubuntu, RHEL, or similar). Experience with VMware vSphere (ESXi, vCenter). Hands‑on experience with MDM platforms (Microsoft Intune preferred). Experience with backup and recovery solutions (e.g., Veeam or similar). Experience in supporting desktop and workstation hardware, mitigating end‑user data issues. Experience with cloud platforms. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified Systems Engineer (MCSE) VMware Certified Professional (VCP) CompTIA Security+ Microsoft Endpoint Administrator (Intune) or similar Other Skills and Abilities: In‑depth knowledge of operating systems (Linux/Windows) and networking fundamentals. Knowledgeable of cybersecurity best practices. Understanding of endpoint security, identity management, and compliance frameworks. Knowledge of designing, implementing, administering, and troubleshooting Microsoft Hyper‑V environments. Knowledge of designing, implementing, administering, and supporting Nutanix Hyperconverged Infrastructure. Strong troubleshooting skills across infrastructure, endpoints, and mobile environments. Attention to detail with focus on security and compliance trends. Ability to manage multiple systems and priorities effectively. Clear communication and strong documentation skills. Keep current with technical industry advancements. Determine priority based on the criticality of issues and number of users affected. Provide the highest level of support and service to team members. Handle multiple tasks with detail and minimal supervision. Use discretion when handling confidential information. Self‑motivated and demonstrate initiative, going above and beyond. Maintain good working relationships with all team members, customers, and vendors. Travel within the branch network regularly. Must have a valid driver’s license and proof of automobile insurance coverage as required by California. Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any individual or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federally, state, or locally protected class. Salary Information $39.00 – $42.00 per hour #J-18808-Ljbffr