Carhop

Carhop Position

Position serves product to guests.

Essential job duties include:

• Ensuring that product meets operational, quality, and appearance standards before being delivered to guests
• Delivering product to guests by carrying and balancing a tray weighing up to 25 pounds
• Providing friendly, quick, and polite service to guests
• Promptly responding to guest requests
• Reporting customer complaints/issues to manager on duty
• Assisting guest with payment
• Making accurate change quickly and efficiently
• Clearing trays and trash from guests' vehicles, patio, drive-thru, and parking lot
• Complying with all company policies, procedures, and operational standards
• Performing regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
• Regular attendance

Additional duties include:

• Reporting employee complaints/issues to manager on duty
• Moving and stocking food product weighing up to 50 pounds
• Skating Carhop:
• Complete Skating Carhop training requirements
• Perform duties while on roller skates
• Performing other job-related duties as assigned or required

Time/shift expectations: irregular hours; nights; weekends; and holidays

Qualifications and job requirements include:

• Knowledge/skills of general restaurant or retail
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Customer service and multi-tasking skills

Work environment: continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions