Senior Systems Engineer (Infrastructure & Cloud)

Job Type


Full-time

Description

We are seeking a Senior Systems Engineer to architect, implement, maintain, and optimize enterprise infrastructure systems across on-premises and cloud environments. This role is responsible for ensuring the reliability, security, scalability, and continuity of critical business systems while serving as a senior technical resource for complex infrastructure initiatives and operational challenges. Learn more about us at

The ideal candidate possesses architect-level expertise across infrastructure, networking, cloud platforms, identity management, virtualization, storage, backup and recovery, and security controls. Success in this role requires strong critical thinking skills , the ability to diagnose and resolve complex technical issues involving multiple interconnected systems, and the ability to make sound decisions in high-pressure situations while effectively communicating with both technical and non-technical stakeholders.

Location

This position is primarily remote; however, candidates must reside in Utah and be within a 45-minute drive of our Bluffdale facility. Travel to the Bluffdale location is required approximately 1-2 times per month and occasionally as needed to support business operations.

Responsibilities

• Architect, design, implement, and maintain enterprise IT infrastructure in both on-premises and cloud environments.
• Assist in the evaluation, selection, and implementation of infrastructure technologies and technical solutions that align with business objectives.
• Maintain a comprehensive understanding of system architecture, dependencies, integrations, and operational impacts across the technology environment.
• Troubleshoot and resolve complex infrastructure, networking, storage, virtualization, security, and application-related issues.
• Serve as a senior escalation point for critical incidents and outages, driving timely resolution while minimizing business disruption.
• Analyze system failures, performance issues, and service interruptions to identify root causes and implement corrective and preventive actions.
• Evaluate infrastructure designs for security, reliability, scalability, performance, and operational risk.
• Ensure compliance with established security frameworks, policies, and best practices.
• Develop, test, and maintain disaster recovery, business continuity, backup, and restoration strategies.
• Create automation and scripting solutions to improve operational efficiency, system reliability, and scalability.
• Collaborate with business leaders and stakeholders to communicate technical recommendations, project updates, risks, and infrastructure roadmaps.
• Translate complex technical concepts into business-focused recommendations for non-technical audiences.
• Develop and maintain technical documentation, architecture diagrams, operational procedures, and support processes.
• Monitor infrastructure health, capacity, availability, and performance metrics, providing reporting and recommendations as needed.
• Participate in on-call escalation support for critical infrastructure incidents as required.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, and five (5) or more years of progressively responsible infrastructure engineering experience; or an equivalent combination of education and experience.
• Demonstrated experience designing, implementing, and supporting enterprise infrastructure environments.
• Experience troubleshooting and resolving high-severity production incidents in complex enterprise environments.
• Strong analytical and problem-solving skills with the ability to evaluate competing solutions and make sound technical recommendations.
• Ability to prioritize and manage multiple initiatives and operational issues in a fast-paced environment.
• Strong verbal and written communication skills with the ability to effectively engage technical and non-technical stakeholders.
• Ability to read, analyze, and interpret technical documentation, policies, standards, and procedures.
• Ability to define problems, gather and analyze information, identify root causes, and develop effective solutions.
• Reliable transportation and ability to travel to the Bluffdale location as required.

Preferred Technical Experience

Cloud & Identity

• Microsoft Azure
• Microsoft 365 Administration
• Microsoft Exchange Online and Exchange On-Premises
• Active Directory
• Group Policy (GPO)
• Identity and Access Management

Server & Infrastructure

• Windows Server Administration
• IIS Administration
• Server Hardware Administration
• Storage Administration (SAN, NAS, Hyper-Converged Infrastructure)
• Backup and Disaster Recovery Solutions

Virtualization

• VMware
• Microsoft Hyper-V

Networking

• DNS
• DHCP
• Routing and Switching Concepts
• VPN Technologies
• Network Security Fundamentals
• Network Performance Troubleshooting

Automation & Scripting

• PowerShell
• Infrastructure Automation
• System Integration Scripting

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.