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District Manager

$109k
Full-time

Public Storage

Lead Manage and Develop People Brand Ambassador & Operational Excellence

Lead an Engaged Team:

  • Recruit motivate and retain a dedicated team of customer facing hourly front-line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business :

  • Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers colleagues and team-members

BENEFITS:

  • $109000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.
    • Second year bonus potential increase to $20000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule

Qualifications :

Qualifications & Expectations

  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
  • Demonstrated leadership in building developing and retaining high-performing teams of non-exempt employees in a retail service hospitality or related industry.
  • Proven track record of top tier performance.
  • Experience managing operational audits and payroll budgets.
  • Exceptional communication and time management skills.
  • Proficient in MS Office (Excel Word PowerPoint and Outlook).
  • Passion for sales and customer service excellence.
  • Bachelors Degree preferred.
  • Weekend availability by telephone.
  • 6 work weekends (Saturday or Sunday not both) per year required during peak season
  • Occasional travel required to other markets for support

Additional Information :

  • All your information will be kept confidential according to EEO guidelines.
  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

REFDMR0055 A

Remote Work :

No

Employment Type :

Full-time

Vacancy posted a month ago
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