Casualty Claims Representative II

Casualty Claims Representative II

Position Responsibilities:

• Handles casualty claims and interacts with customers that are filing these claims.
• Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Completes all aspects from investigation through settlement of auto claims.
• Monitors and adjusts reserves appropriately.
• Discusses potential serious losses with Bodily Injury Specialist and/or Claims management.
• Handles Arbitration files as requested by management.

Knowledge & Requirements:

• High school diploma or GED equivalent. Bachelor's degree preferred.
• 3+ years of Casualty Claims experience preferred.
• Working knowledge of policies, procedures, laws, statutes, and insurance regulations.
• Ability to set own priorities and meet deadlines.
• Ability to make decisions and stay within assigned authority levels.
• Knowledge of or willingness to acquire knowledge of regulatory guidelines.
• Must be proactive, reliable, and a self-starter with the ability to work independently.
• Effective utilization of computer systems for essential job functions, including proficiency in Microsoft Office and become familiar with IFBI software as assigned.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.