Public Service Manager II - Security Operations Center (SOC) Manager

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Office of Information Technology Opening Date: June 11, 2026 Closing Date: June 25, 2026 Grade / Admin Unit: 32 / Confidential Job Class Code: MH32 Salary: $85,685.60 - $121,080.96*/Annually (*includes a 10% recruitment and retention stipend) Position Number: 004600861 Location: Augusta Telework: Available Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. OVERVIEW: As the Security Operations Center (SOC) Manager, you’ll lead MaineIT’s enterprise cybersecurity operations program, overseeing the teams, technologies, and processes responsible for detecting, analyzing, and responding to cyber threats targeting the State of Maine. This is far more than a traditional SOC leadership role. You’ll oversee a multi-functional cyber defense operation that includes security monitoring, vulnerability management, endpoint security, threat intelligence, physical security operations, and incident response coordination. Reporting directly to the Deputy Chief Information Security Officer (CISO), this position plays a critical role in protecting the systems and services relied upon by agencies and citizens across Maine state government. This is a unique opportunity to mature and modernize enterprise cyber defense capabilities while leading a highly visible operational security program with statewide impact. MaineIT is seeking a highly creative Security Operations Center Manager who will represent our core CARE values in all that they do. At MaineIT, our CARE values represent how we: Practice Customer-focus, ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. Hybrid Work Opportunity – This position has the potential to work from home as much as 90% of the time with management approval. WHAT YOU'LL DO: No two days look quite the same in MaineIT’s Information Security Office. In general, you can expect to: Lead Cyber Defense Operations: Manage and mentor technical leads, analysts, interns, and contracted professionals responsible for enterprise security monitoring and response operations. Drive Threat Detection & Monitoring: Oversee SIEM, endpoint detection and response (EDR), intrusion detection/prevention systems, cloud security monitoring, physical security monitoring integrations, and operational alerting capabilities. Coordinate Incident Response: Lead cybersecurity incident investigations, containment activities, escalations, recovery efforts, after-action reviews, and post-incident improvement initiatives. Oversee Vulnerability Management: Guide enterprise vulnerability identification, prioritization, remediation coordination, and operational risk reduction efforts. Advance Threat Intelligence: Support proactive threat analysis, intelligence integration, threat hunting, and detection engineering activities to improve enterprise visibility. Strengthen Operational Readiness: Enhance response playbooks, operational processes, automation capabilities, 24x7x365 escalation readiness, and cyber resilience initiatives across the environment. Collaborate Across Government: Partner with infrastructure teams, application teams, agency leadership, vendors, and business stakeholders to align security operations with operational needs and serve as a key operational liaison during cybersecurity incidents by communicating risks, impacts, response actions, and operational updates. Develop Operational Metrics: Define, track, and report SOC KPIs, KRIs, dashboards, executive reporting, situational awareness, and operational insights that help leadership make informed cybersecurity decisions. Support Workforce Development: Foster analyst growth, technical mentoring, operational maturity, and continuous learning throughout the security operations program. WHY THIS ROLE STANDS OUT: As a cybersecurity professional you have a lot of options when it comes to your career. We get it. Here’s what makes this role stand out: Strategic Influence: Help shape the future direction of cyber defense operations for Maine state government. Mission-Driven Impact: Help protect critical public services and sensitive information that directly affect the lives of Maine citizens. Enterprise-Scale Responsibility: Defend one of the largest and most complex IT environments in the State of Maine. Operational Leadership: Lead multiple cybersecurity operational functions including SOC monitoring, threat intelligence, vulnerability management, endpoint security, physical security operations, and incident response coordination. Meaningful Technical Challenges: Respond to real-world cyber threats while continuously improving operational capabilities and resilience. Professional Growth: Work with evolving technologies, modern detection platforms, and emerging cybersecurity threats in a fast-paced environment. Supportive Culture: Collaborate with talented, mission-focused professionals committed to innovation, public service, and operational excellence. WHY YOU'LL LOVE WORKING HERE: If you are seeking a culture that supports growth, fosters success, and allows you to play a central role in defending critical State systems and services, then MaineIT is where you need to be. Within MaineIT’s Information Security Office, team members can expect: One of the most generous hybrid work opportunities within Maine state government. A collaborative, fast-paced environment that values innovation and continuous improvement. Opportunities to lead meaningful cybersecurity initiatives with statewide impact. Support for career development, training, certifications, and advancement. Exposure to a broad range of cybersecurity disciplines and technologies. Competitive compensation, comprehensive benefits, and generous time off. MINIMUM QUALIFICATIONS: Bachelor’s degree in computer science, information technology, cybersecurity, or a related field, and A minimum of 5 years of experience in cybersecurity, information security, or security operations roles, with at least 3 years in a managerial or leadership capacity overseeing technical cybersecurity teams. Preference will be given to those candidates with: Certifications such as CISSP, GIAC, GCIA, GCIH, CISM, CEH, or similar credentials. Demonstrated experience leading security operations, incident response, threat detection, or cyber defense programs in an enterprise environment. Strong understanding of cybersecurity frameworks and standards including the National Institute of Standards and Technology (NIST) SP 800 series guidance. Experience working with SIEM platforms, endpoint security technologies, intrusion detection/prevention systems, vulnerability management platforms, cloud security monitoring capabilities, physical security operations capabilities, and enterprise platforms such as Microsoft Defender, Trellix, Splunk, Microsoft Sentinel, Rapid7, AppScan, or comparable technologies. Experience coordinating cybersecurity incidents, operational escalations, physical security-related security operations escalations, and cross-functional response efforts. Experience in cloud security operations, detection engineering, threat hunting, automation, public-sector cybersecurity environments, or physical security operations within an enterprise security operations program. Preferred Competencies: Capable: Strong in cybersecurity operations, incident response, and enterprise threat detection. Receptive: Builds trusted partnerships across technical teams, agencies, and business stakeholders. Adept: Confident leading operational teams and managing high-pressure cybersecurity incidents. Versatile: Balances operational priorities, technical depth, and strategic objectives in a fast-moving environment. Curious: Continuously adapts to emerging threats, technologies, and evolving cybersecurity practices. Collaborative: Encourages teamwork, mentorship, and operational excellence across diverse cybersecurity functions. Operationally Ready: Understands the expectations of 24x7x365 monitoring, escalation, incident communication, after-action improvement, and integration of cyber and physical security operations. APPLICATION INSTRUCTIONS: Please submit a cover letter along with a current resume and three (3) professional references. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such. CONTACT INFORMATION: For more information or questions specific to the position, please contact View email address on click.appcast.io The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value). Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee. Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense. Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses. Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office. Living Resources Program – Navigate challenging work and life situations with our employee assistance program. Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. If you require a paper application, please download and print one HERE . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting. Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live. eases, there’s a place for you here, and your work will have meaning.