Security Alarm / AV Technician

Job Description

Job Description

Security Alarm / AV Technician

Uxari Division | ArqAi LLC

Naples, FL 

$29 - $33 an hour - Full-time

At ArqAi, we don’t just install technology — we create luxury living experiences powered by cutting-edge smart home systems. As a privately owned collection of four smart home companies across Florida, we specialize in bringing intelligence, security, and seamless automation to some of the most stunning homes in the state.

We’re seeking a highly skilled Security Alarm / AV Technician . to join our Uxari brand, specializing in smart home products and cloud-based services, supporting our Naples Region . If you are dedicated to ensuring the peak, long-term performance and longevity of complex luxury systems, and want to be part of a team that values innovation and exceptional customer experiences—this is the opportunity for you.

Why You’ll Love Working Here

Incredible Compensation:

• $29–$33/hour (commensurate with experience).

• Lucrative commission and bonus plans with uncapped commission and bonus!

Work Essentials & Additional Benefits:

• Laptop, mobile phone, and uniforms

• Take-home company vehicle with fuel card tied directly to the vehicle

• All drivers must be added to the company’s insurance policy

Comprehensive Benefits:

• Medical, dental, and vision coverage

• 401(k) participation

• Paid time off and much more!

Key Responsibilities: System Installation & Service

• Install and deploy security alarms, smart home automation, and AV equipment.

• Configure and test networking hardware (routers, Wi-Fi, switches) and cloud automation software.

• Mount, calibrate, and fine-tune cameras, displays, and audio systems for optimal performance.

• Build, wire, and organize equipment racks to clean, professional standards.

• Perform system health checks, firmware updates, and ongoing service repairs for existing clients.

• Diagnose and resolve network, camera, and alarm hardware/connectivity issues.

• Engage with clients on site to explain system operation and recommend equipment enhancements.

Qualifications

• 2+ years of dedicated experience in smart home technology, low-voltage systems, or field maintenance/diagnostics.

• Working knowledge of networking fundamentals (Wi-Fi setup, advanced troubleshooting, router configuration).

• Familiarity with audio/visual systems, camera, security, and automation systems.

• Strong attention to detail with excellent problem-solving and diagnostic skills (ability to identify root causes of intermittent issues).

• Dexterity to effectively engage with customers face-to-face to understand needs and proactively recommend suitable products or service upgrades. Sales Experience a PLUS!

• Ability to work independently and manage multiple appointments efficiently within a defined territory.

Physical Requirements:

• Must be able to lift a minimum of 50 lbs.

• Must be able to climb and work from ladders

• Must be able to work in tight, confined spaces (e.g. attics, crawl spaces, closets)

Candidate Requirements:

• Must NOT have a criminal record history.

• Must have a valid Florida Driver’s License with good driving history.

• Must be able to pass MVR, background check, and drug screen.

ArqAi is an Equal Opportunity Employer and Drug-Free Workplace.

About ArqAi LLC

We’re ArqAi — a privately owned collection of smart home companies providing installation and cloud-based services for intelligent products throughout Florida. Our mission is to empower clients to achieve seamless, connected, and intuitive experiences within their homes and businesses.