Arcade Mechanic (Family Entertainment Center)

Job Description

Job Description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview : The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties:

• Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Responds to customer complaints of machine malfunctions; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Other tasks as assigned by Facilities Manager/Supervisor and/or General Manager
• Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
• Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
• Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
• Perform maintenance and repair tasks of the Facility.
• Able to readily identify the most common problems with equipment such as controls and audio systems

Non-Essential Duties:

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications : 

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone. 
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience : 

• Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment:  

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. 
• The noise level in the work environment is usually loud.

Physical Demands : 
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.

The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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