Assistant Property Manager

Job Description

Job Description

Three Links Health Services, Northfield, MN -Seeking Assistant Property & Compliance Manager

Full Time---Wage Range $23.00 -$26.00 per hour

Benefits of working at Three Links Health Services/ St. Francis of Morris Health Services

• Great Benefits Include:

  • Generous paid time off (PLT).
  • 100% paid premium for employee health insurance plan. This is a 13K annual savings!
  • HSA with $150/mo Employer contribution.
  • Employer-sponsored 401(a) retirement plan.
  • 403(b) retirement plans.

Resident and Customer Service

· Provide friendly and professional customer service to residents, applicants, visitors, and staff.

· Answer phone calls, emails, and office inquiries in a timely manner.

· Assist residents with questions, concerns, and requests.

· Help resolve resident complaints and document concerns appropriately.

· Build positive relationships with residents and promote a respectful community environment.

· Participate in resident meetings and activities as needed.

· Refer residents to community resources or social service agencies when appropriate.

Leasing and Occupancy

· Assist with maintaining occupancy goals for all apartment communities.

· Respond to inquiries from prospective residents.

· Schedule and conduct apartment tours.

· Process rental applications and maintain waiting lists.

· Verify applicant information according to HUD and property requirements.

· Assist with move-ins, move-outs, lease signings, and resident orientations.

· Maintain accurate resident files and records.

· Follow Fair Housing laws and equal housing opportunity requirements.

Compliance and Administrative Duties

· Assist with HUD, Section 8, and other affordable housing program requirements.

· Collect and organize documents needed for certifications and recertifications.

· Help ensure resident files are complete and up to date.

· Maintain confidentiality of resident information.

· Prepare reports, correspondence, notices, and other documents as required.

· Ensure policies and procedures are followed consistently.

· Attend training programs and complete required certifications.

Office and Property Operations

· Assist with the daily operation of the apartment office.

· Maintain organized records and filing systems.

· Order office supplies as needed.

· Help coordinate resident communications, newsletters, and notices.

· Assist with scheduling contractors, vendors, and service providers.

· Monitor common areas and report concerns to the appropriate department.

Financial Responsibilities

· Assist with rent collection and resident account inquiries.

· Process receipts and maintain accurate records.

· Support the Property Manager with budgeting and cost control efforts.

· Help ensure responsible use of property resources and supplies.

· Follow established financial procedures and internal controls.

Staff Support

· Work cooperatively with all departments.

· Assist with training and onboarding of new staff when assigned.

· Support a positive team environment.

· Participate in staff meetings and ongoing professional development.

Legal and Regulatory Compliance

· Follow all federal, state, and local housing regulations.

· Assist with lease enforcement and policy compliance.

· Participate in eviction proceedings and legal matters when directed by the Property Manager.

· Maintain accurate documentation related to resident issues and lease violations.