Customer Service Specialist - Boca Raton

Overview Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Compensation $16.00 - $18.00/hr Benefits Medical & Dental 401(k) retirement plan Paid vacations, sick days, holidays Tuition reimbursement Direct deposit Short & long term disability And much more Responsibilities Answer incoming customer calls in a courteous and professional manner, resolving inquiries, requests, billing questions, and scheduling service. Welcome prospective new customers interested in learning about our services. Make high volume outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc. Requirements High School Diploma or GED at a minimum Previous experience with customer service on the phone Strong problem solving skills Excellent computer, typing, and 10-key skills Time management talent and a sense of urgency Background checks will be completed on all candidates considered for hire. Equal Opportunity Massey Services is an Equal Opportunity Employer and Drug Free Workplace. #J-18808-Ljbffr