Cleaning Services Technician - University of Maryland

Job Title: Cleaning Services Technician

Reports To: Facilities Operations Manager

Location: South Campus Commons at The University of Maryland College Park, MD

Compensation: $20.50 - $21.50 per hour and a comprehensive benefits package

FLSA Status: Non-Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary

The Cleaning Services Technician is responsible for maintaining the cleanliness, sanitation, and overall appearance of residential buildings, common areas, and surrounding grounds within a student apartment community. This position plays a key role in creating a safe, welcoming, and well-maintained living environment for residents, guests, and campus partners.

Responsibilities include routine cleaning, sanitation, waste and recycling collection, event support, inspections, and special project work throughout the community. The Cleaning Services Technician is expected to complete assignments efficiently and professionally while maintaining high standards of cleanliness, safety, and customer service.

Essential Duties and Responsibilities

Cleaning & Custodial Operations

• Clean and maintain residential common areas, including hallways, stairwells, elevators, lounges, offices, public restrooms, trash rooms, recycling rooms, and other shared spaces
• Sweep, scrub, mop, vacuum, dust, sanitize, and disinfect assigned interior and exterior areas to ensure high standards of cleanliness and presentation
• Clean carpets, rugs, upholstered furniture, windows, blinds, walls, ceilings, lighting fixtures, doors, and woodwork as needed
• Empty waste and recycling containers and collect debris throughout the site, including building entrances and surrounding grounds
• Replenish restroom and cleaning supplies to maintain properly stocked and sanitary facilities
• Clean resident units when assigned and assist with apartment turnover preparation as needed during move-in and move-out periods
• Complete all assigned housekeeping checklists, cleaning schedules, and project assignments accurately and on time

Safety, Sustainability & Inventory

• Follow all safety procedures and properly utilize required personal protective equipment (PPE)
• Support university and community sustainability initiatives through proper waste sorting, recycling collection, and responsible chemical usage
• Maintain custodial equipment, carts, tools, and supplies in clean and organized condition
• Monitor inventory levels of custodial supplies and communicate replenishment needs to supervisors in a timely manner
• Ensure assigned areas consistently meet community appearance, cleanliness, sanitation, and safety standards

Customer Service & Teamwork

• Respond to resident, student, staff, and guest requests in a professional, respectful, and customer-focused manner
• Foster a positive and collaborative team environment through reliability, communication, and a willingness to support operational needs
• Assist with securing buildings as assigned, including locking/unlocking doors and reporting suspicious activity or safety concerns
• Perform additional duties and special projects as assigned to support community operations and resident satisfaction

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED).
• 2-3 years of housekeeping, custodial, facilities, hospitality, or residential community experience
• Strong attention to detail, reliability, teamwork, and a positive, service-oriented attitude in all interactions
• Ability to communicate clearly, both written and in speech.
• Must be punctual, organized, and able to meet deadlines.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to perform basic computer operations.
• Ability to lift and/or move up to 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. Follow all safety procedures and properly utilize required personal protective equipment (PPE)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.

This is not employment contract.

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.