Customer Service Rep

Midwest Express. a leader in expedited freight and line-haul trucking since 1983, is seeking a dedicated Customer Service Rep, to join our Minnesota-based team. As a trusted name in transportation across the Midwest and beyond, Midwest Express is committed to safety, integrity, and customer satisfaction. This is an excellent opportunity to be part of a company that values efficiency, reliability, and professional growth. The Customer Service Rep will play a key role in ensuring the smooth and timely movement of freight, supporting both our customers and operations team in a fast-paced environment. JOB DETAILS: FULL TIME, MON - FRI, 0800 TO 1730, $19/HR. MEDICAL/DENTAL/VISION/LIFE/401K AFTER 90 DAYS. PTO AVAILABLE Responsibilities Coordinate and schedule freight shipments to ensure timely delivery and pick-up Communicate effectively with customers, drivers, and internal teams via phone, email, and in-person Monitor shipment progress and proactively resolve any issues or delays Maintain accurate records and documentation for all shipments Utilize PC-based systems to track, update, and manage logistics information Meet demanding deadlines while maintaining a high level of accuracy and attention to detail Support the overall efficiency and reliability of the logistics operation Qualifications At least 1 year of experience in customer service (required) At least 1 year of experience in trucking or logistics (required) Strong PC skills and ability to quickly learn new systems Excellent communication skills across phone, email, and face-to-face interactions Ability to work independently and as part of a team Dependable, accurate, and able to meet tight deadlines Fast learner with strong organizational skills #J-18808-Ljbffr