Front Desk Associate

Job Description

Job Description

Job Overview:

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

Responsibilities:

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with a sense of urgency
• Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
• Sign members up for startup sessions with Blink Personal Trainers
• Maintain regular and punctual attendance
• Comply with all company policies and procedures

Qualifications:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver
• Passion for the Blink brand
• Must be 18+

Compensation & Benefits:

• Career Advancement opportunities
• Complimentary Blink membership
• Fun working environment!
• Pay Transparency: $11.00/hr