Retail Associate

Job Description

Job Description

Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities. 

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Retail Associate, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.  When a retail team member assists a Goodwill shopper find a treasure on the shelves, they aren’t just providing excellent customer service but also helping others in the community.  

Morning Availability is a Plus

PART TIME AND FULL TIME OPENINGS

What Goodwill can offer you :

• Opportunities for career advancement 
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
• These benefits available 1st of the month, following 60 days of employment*
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement*
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount 
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill) 

*Only available for Full-Time Team Members

Responsibilities : 

Cashiering Duties:

1. Perform retail sales functions according to the Sales Procedures Manual.

2. Operate cash register system 

3. Sell merchandise to customers while providing excellent service.

4. Greet customers as they enter the stores.

5. Follow all required scripts while interacting with customers.

6. Thank every customer for supporting Goodwill of Western and Northern Connecticut’s mission.

Material Processing Duties:

1. Process goods, separating the sellable merchandise from the unsalable.

2. Place salable clothing on the proper hangers in adherence to the rotation cycle. 

3. Sort and hang clothing on racks in a timely manner meeting the daily goals set forth by your manager.

4. Track the daily number of bins sorted and/or totes produced.

5. Place non-salable material into salvage return bins.

6. Ensure the bale process is complete on a weekly basis.

Material Handling Duties:

1. Accept donations, offer receipts and provide exceptional donor service.

2. Thank all donors for supporting the mission of Goodwill of Western and Northern Connecticut.

3. Track number of donations using appropriate documentation.

4. Maintain clean, orderly fixtures of clothing, bins, showcases and windows.

5. Perform stock duties such as merchandise rotation, hanger change, display work and keep dressing rooms neat and orderly.

6. Perform housekeeping duties to maintain good appearance and safe conditions.

7. Perform shipping and receiving duties such as unloading shipment truck.

8. Keep entire work site neat, clean and organized.

Overall Duties:

1. Provide customer service in promoting merchandise.

2. Complete assigned duties on daily task list.

3. Maintain a neat, clean, and organized work environment.

4. Recover the sales area throughout the day

5. Perform 10 minute drills daily as requested by your manager.

6. Participate in baling of clothing.

7. Other duties as assigned.

• Basic knowledge of English
• Basic math skills for cash handling
• Availability to work day, evening, and weekend shifts as necessary (especially if a full-time schedule is desired) 
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.

Start your journey with Goodwill today by applying at   gwct.org/about/work -here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching